Upon checking in, the room had an odor. I found a spider on the wall in one of the bedrooms, scotch tape stuck to one wall, crumbs on the kitchen floor (underneath overhang of cabinets), top of refrigerator dusty and cobweb dangling from kitchen cabinet, outlets and light switches were dirty also. I told my husband that I wanted to go elsewhere, but he talked me out of it. The next day I left a $5.00 tip for housekeeper with a note that asked for detailed cleaning. There was no detailed cleaning done, in fact on her way out of our room she dropped two dirty hand towels on the floor (doesn't a person, especially a housekeeper turn around to give a final glance to her cleaned room). On consecutive housekeeping, crumbs were still not swept up. Also, the fireplace timer didn't work, you have to get down on the floor and remove the front plate and manually flip the switch to either on or off (by the way it looks like they have never vacuumed under there, there are papers, dust bunnies, etc). One final note, it was windy while we were here and the one bedroom window doesn't sit flush and you could here the windy blowing sounding like a train all night long. Toilet paper not replenished either (had to specifically ask the front desk twice during our stay). Everything else was okay, but housekeeping sucks! Never complained to mgmt about housekeeping (afraid she may clean the toilets with my toothbrush, just made a mental note not to stay here again.
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- Also Known As:
- Residence Inn Jacksonville Airport Hotel Jacksonville
- Jacksonville Residence Inn