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“Amazing experience”

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Hyatt Regency Jacksonville Riverfront
Ranked #11 of 132 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
Barcelona, Spain
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing experience”
Reviewed 9 January 2014

I´ve spent one night at this hotel and had a wonderful experinece. First of all, the front desk upgraded us to a high floor room with a river view ( I had booked a city view which was cheaper). Secondly, they provided us with complimentary in room wi-fi. The room was big, the view spectacular, not to mention it was very comfortable/clean.
Breakfast buffet was included in our room rate and it was really good, with lots of cold and hot options. I will definitely stay there again in my next trip to Jax.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fernanda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review, 30 January 2014
Dear Fernanda P,

Thank you for sharing your feedback regarding your stay. I am so glad you enjoyed all aspects of our hotel from our amazing staff to our delicious breakfast buffet. We look forward to your next stay with us.

Best Regards,
Kristine Hall
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (513)
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Shelby, North Carolina
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 January 2014

This review is a little late but still relevant. This was the 2nd stay at the Hyatt as we attended another Colts/ Jaguars game in September 2013. We were given an early check in so that we could park the car and get to the field early. Out room was once again upgraded and we had a beautiful riverfront room. Every staff person we met was so pleasant and accommodating. We had the opportunity to enjoy the pool this trip. It is in walking distance to Jacksonville Landing where we ate and took the water taxi to and from the game. We were also given vouchers for the breakfast buffet and saved money there as there was no charge. Hope to return in 2014!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

Very nice place to stay, We where in town for the Gator Bowl & this is the best place to stay for a game at EverBank Stadium, Now the Landing is a different story (Stay Away) The New Years Eve Fireworks on the River was the best ever i had seen

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom2154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review, 3 January 2014
Dear Tom2154,

Happy New Year! Thank you for ringing in the new year by staying at Hyatt Regency Jacksonville Riverfront. We appreciate your kind words and hope if your travel plans bring you back to Jacksonville you will choose Hyatt once again.

Kind Regards,
Kristine Hall
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Latham
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2014

Spent two night here for a conference with a few grad school friends and had a great time. The hotel is very clean and modern with a restaurant, small sports bar, and small gift shop that stocks travel items you may have forgotten. The desk staff was very nice and accomodating, providing us an upper floor riverview room upgrade free of charge. The conference rooms and spaces were nice and bright. The only real hiccup we had with the hotel was an extra charge on the bill that, when brought to the attention of the hotel, was promptly removed. The hotel was walking distance to a variety of fun bars and restaurants in the downtown area. Overall, it was a great stay for a good value.

Room Tip: Definitely ask for a room on an upper floor with a riverview to get the most bang for your buck. Th...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank mrswilliams68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 January 2014

This was my first trip to the Hyatt Regency in Jacksonville. Everyone was very polite and helpful. The lobby is clean and up to date. The room was wonderful. Great views of the river. We were on the 6th floor. Modern decor. Bathroom very large and extremely clean. No signs of mold or mildew. The riverfront is a great place to visit many restaurants. All within walking distance. I love the fact that you can park your car in the adjoining garage but you don't pay every time you exit. I would definitely recommend this place.

Room Tip: Rooms were really quiet. Choose riverfront side if you can.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review, 3 January 2014
Dear Sheila B.,

Happy New Year! Thank you for ringing in the new year by staying at Hyatt Regency Jacksonville Riverfront. We are so glad you enjoyed all aspects of our hotel, especially our spectacular views. We appreciate your kind words and hope if your travel plans bring you back to Jacksonville you will choose Hyatt once again.

Kind Regards,
Kristine Hall
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 December 2013 via mobile

Nice stay, but no wifi in room only lobby. This is a minimum Requirement of any hotel. Bedding is comfortable. Staff is exceptional and make up for any lacking if service. Rough next to the landing, no place can you stay that is closer or more convenient to stay ,

Stayed January 2014, travelled as a couple
Helpful?
Thank Cjswin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review, 3 January 2014
Dear Cjswin,

Thank you for staying at Hyatt Regency Jacksonville Riverfront. I’m sorry you were unable to access WiFi during your stay. All of our rooms do have WiFi access, however at a cost. In the lobby however we do offer complimentary WiFi for your convenience. We appreciate your business and hope you will stay with us again.

Kind Regards,
Kristine Hall
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 December 2013 via mobile

Spent the night of my husband Christmas party here so we wouldn't have to drive home late at night. The hotel is nice. Great view of the river, great staff and very clean rooms. For us it was also very convenient and with the group rate very reasonably priced.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sights2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review, 3 January 2014
Dear Sights2,

Thank you for staying at Hyatt Regency Jacksonville Riverfront during your Christmas party. Even though it was a short visit, we are glad you enjoyed yourselves. If you are ever in need of a getaway in Jacksonville, we hope you will stay with us again.

Kind Regards,
Kristine Hall
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Jacksonville Riverfront

Property: Hyatt Regency Jacksonville Riverfront
Address: 225 E Coastline Dr, Jacksonville, FL 32202-5458
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Official Description (provided by the hotel):
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 
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Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront

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