We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A terrific value can be found for some travelers at this older property.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Airport
Ranked #38 of 133 Hotels in Jacksonville
Certificate of Excellence
Deerfield Beach, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A terrific value can be found for some travelers at this older property.”
Reviewed 30 May 2013

This motel is convenient for air and road travelers. Rooms are large and clean with small microwave oven and refrigerator both provided. We were able to warm up leftovers for our in-room dinner and keep milk and fruit cold for the next day. At the provided breakfast, we found eggs, sausage, make your own waffles, as well as yogurt and hot or cold cereals. Plentiful coffee and fresh milk on counter, oranges and bananas were in the fruit bowl. All of this for a room with a king-sized bed, at $71.00! This was a surprising and amazing value!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sirod17ew4371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 9 September 2013
Dear Guest,

We appreciate your fabulous review. We love all our guests and thank you for sharing your experience. We want all our guests to be completely satisfied with their stay. It is our pleasure. We look forward to your next visit.
Thank you from our team!!
Please call for any questions.

Tina Patel
904-741-0505
tina_patel@comfortsuitesjaxport.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

184 reviews from our community

Traveller rating
    77
    58
    29
    13
    7
See reviews for
57
70
10
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Augusta, Georgia
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 April 2013 via mobile

We stayed here because we were leaving out of Jacksonville to take cruise. Staff helpful, room ok nothing special. Served a purpose. Parking deal cheaper at cruise terminal for us but they do offer something if you need it. Close to cruise terminal.

Stayed April 2013, travelled with family
Helpful?
Thank vmac413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 9 September 2013
Dear Vmac413

We truly appreciate you great review about our hotel, and apologize for a late reply. We love our guests and we hope to see you again soon! Thank you for you business. Please call for any questions or concerns.

Tina Patel
9047410505
tina_patel@comfortsuitesjaxport.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 March 2013

My flight was arriving around 8:00 p.m. and my husband had checked into the hotel earlier and took the shuttle to the airport to meet my flight. He had already made arrangements for the shuttle to return to pick us up

The hotel lobby, hallways and our room appeared clean, however, the carpet has enough conspicuous stains it should be replaced. Our room was spacious, and the kitchenette alcove included microwave, refrigerator and a bar sink. Opposite the kitchenette was a closet with a full mirror in the door. A couple of negatives in the bathroom was the gold decor and dim lighting and although immaculate, the bathtub surface had spots where layers were lifting off, indicating it's time for an upgrade.

Beds were very comfortable. No problems with ventilation. I was also surprised that being so close to the airport I would have expected to hear jets flying overhead which didn't happen overnight or up to noon when we checked out.

Because of the exceptionally low rate we received, along with a comfortable night's sleep, if I were to return for an overnight stay in Jacksonville, I'd stay at this hotel again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank luv2packlite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 9 September 2013
Dear luv2packlite,

Thank you for sharing your experience, and I apologize for not replying soon. Our entire team appreciates this review. We are making alot of changes at the hotel. So next time you might be suprised. Thank You and we hope to see you soon.
Please call me for any questions or concerns.

Tina Patel
904-741-0505
tina_patel@comfortsuitesjaxport.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Richey, Florida, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 March 2013

This was the second time in as many years that we stayed here. First time was ok but there were other issues. It's time we figured give them another try. While service was good and night staff was trying to be helpful, some things you just can't let fly. May I suggest that you check after your cleaning crew. Stains on carpet were a bit much, but tolerable . The hide a bed couch thou was beyond anyone's idea of clean. And when it's all ripped out, and showing the springs and stuffing get rid of it. It's was definately strike two, and don't think we will give it a strike three. Sorry lost our business.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marilynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 9 September 2013
Ms. Marilynn

First of all I would like to apologize for a really late reply. Thank you for staying with us and we are really sorry for the trouble you had at our hotel. I would like to apologize and would like to let you know your concerns were addressed. If you are in town please consider giving us another chance. We would love to have you back and I will personally make sure you leave happily from the hotel. Please email me or call me if you decide to stay with us. Thank You.
Tina Patel
9047410505
tina_patel@comfortsuitesjaxport.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing, KS
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2013

This was a very disappointing stay. The shower was absolutely HORRIBLE (after a 3+ hour drive, and arriving later than hoped, I was so looking forward to a nice hot shower). The bed pillows were tiny, lumpy, uncomfortable squares. Fortunately, our stay was only about 8.5 hours.

Room Tip: The best rooms are sure to be found in a different hotel!
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 20 March 2013
We do apologize. Unfortunately they are times when we can’t please everybody. Please understand that is our goal. Your comments were appreciated and your concerns were addressed, so again thank you.
Your comments are appreciated. Those changes are been made. On your next visit don’t count us out. Call at 904-741-0505 and ask for Tina.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philly
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 February 2013

i was very surprised to get such a good rate with a late check-in. desk person was very accommodating. room was large and comfortable good hdtv. adequetre bathroom. decent breakfast. this was just what we needed coming in, just off i-95, no reservation. well lit parking lot.
i highly recommend this hotel

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frankiePhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review, 20 March 2013
Thank you so much. We will be looking forward to your next visit. Please expect the same service or better that you received.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 18 February 2013

We stay in this area when we fly in. Decided to try this hotel. Reviews seemed good. But when we got there things went downhill even more. Our flight was already delayed a few hours and we got in after midnight. We were tired and just wanted a place to sleep before our morning meeting. At check in it seems our reservation was missing. I produced a copy of our reservation from the Internet. The hotel could not find our low rate but they did offer us a room at a higher rate. Too tired to argue we went next door and got a room at the low rate our printed reservation was for. We have stayed at Comfort Suites in other cities. Positive experiences. This one failed. Next time we fly into JAX, we have choices to stay. This hotel might not be one of those choices for us.

  • Stayed February 2013, travelled on business
    • Location
    • Service
Helpful?
3 Thank RedTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.2 mi away
Fairfield Inn & Suites Jacksonville Airport
0.1 mi away
Holiday Inn Express & Suites Jacksonville Airport
0.3 mi away
Quality Inn Airport
Quality Inn Airport
#71 of 133 in Jacksonville
149 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Days Inn Jacksonville Airport
Days Inn Jacksonville Airport
#58 of 133 in Jacksonville
496 reviews
0.3 mi away
Hampton Inn & Suites Jacksonville-Airport
0.1 mi away
Hilton Garden Inn Jacksonville Airport
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Airport

Property: Comfort Suites Airport
Address: 1180 Airport Rd, Jacksonville, FL 32218-2412
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travel Republic (UK), Ebookers, Choice Hotels, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Comfort Suites Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing