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Hilton Garden Inn Jacksonville JTB / Deerwood Park
Ranked #17 of 133 Hotels in Jacksonville
Certificate of Excellence
Lacey, Washington
Level Contributor
148 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Adequate”
Reviewed 5 October 2007

The HGI is located in the Baymeadows/South Side area of Jacksonville right off South Side and in walking distance of a large movie theatre and various restaurants. Many more restaurants and a grocery store are within a five minute drive. Typical HGI lobby, wide open, lots of tables and chairs as well a decent sized breakfast area. Check in was fast, friendly and efficient and room requirements were met.

The room features a mini-microwave, fridge and coffeemaker, which is covenant for longer stays. There is a nice table and ergonomic chair for getting work done and a wired/wireless connection available. The closet had ample hangers and a clean iron and ironing board. The bed was not very comfortable at all. The middle sloped down a bit, was kind of lumpy, and I didn't sleep well. The linens were clean, however was interesting since they were using the Hampton Inn duvet. TV was older and so-so, channels were fine. No CC unless you used the mute button. Had a very nice view of a creek/lake behind the hotel and didn't hear really any outside noise. Inside noise was minor, little bit of TV, but wasn't too bad. I didn't care much for the bathroom, as the shower curtain smelled mildewy, which stunk up the room if you didn't keep the bathroom door closed and the grout wasn't super-clean. The sink had a crack in it and the fixtures felt kind of grimy, just wasn't the picture of clean. They give you nice amenities, shampoo, conditioner, mouthwash and lotion, and are a decent size.

The hotel has a nice exercise room (two treadmills, bike and a weight machine) and an outdoor pool. Business center has one computer with a printer. I didn't eat meals there, so can't rate those, however there is an excellent Sushi restaurant called Sushi Crazy that is across South Side to the right of the hotel. St. John's Town Center is within a five minute drive and has some excellent dining/shopping options (and growing!).

When in Jacksonville I usually stay at the Radisson or Hampton Inn. With my company rate, I didn't feel like this hotel was really worth the money paid and will try somewhere else next time. If you aren't picky, is more than adequate. It still is a three, average. Maybe with some renovations to the bathroom and beds, would be a better stay.

  • Liked — Location, quiet, amenities
  • Disliked — Bathroom, bed
  • Stayed September 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank RedHeadGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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519 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Hong Kong, China
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 September 2007

Hotel is clean, modern and rooms are spacious. Had a microwave and fridge in each room which was great. Hotel is located next to a movie theatre and within walking distance to restaurants, Starbucks. The mall is a 5 min drive from the hotel.

  • Liked — Clean and the amenities
  • Disliked — Nothing
  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank SLeicester73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2007

We stayed at the Hilton Garden Inn while in Jacksonville for my niece's wedding. I originally wanted to stay closer to the beach, but picked this as a more central location. We had a wonderful time. The beds are the most comfortable hotel beds ever, the breakfast is delicious and the cookies every evening are out of this world. The beach is only 15 minutes away, and there is a fantastic shopping center close by. Couldn't ask for more!

  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank mommerbomber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elmhurst, New York
Level Contributor
101 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed 23 May 2007

Booked this hotel via Hotwire for a great rate. I had originally booked another hotel for about the same price in the same area, but I cancelled it when I read bad reviews on Trip Advisor.
The room and bathroom were spotless. The bed was very comfortable. Everything worked. They have a small area to check your e-mails. They also have a restaurant, which I did not use. I would definatly recommend the Hilton Garden Inn in Jacksonville.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed May 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank NY11373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 May 2007

gorgeous surrounding complex, pool small but lovely (especially for late nite swim!) rooms great and staff friendly. plenty of good bars and restaurants on your doorstep along with movie theatre. JAX beach is about 20mins by car. excellent outdoor mall nearby too.

  • Stayed July 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dubchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
campbellville, ontario, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 April 2007

Wow...we had a great stay. Stayed here for 3 nights Mar 25-28 with my husband and 3 kids. We had a great time. The pool was great, the staff were amazing. The room was big and had all the amenities we needed including a fridge and microwave. The location was great. Within walking distance to many restaurants for sit down or fast food.

  • Liked — staff
  • Disliked — nothing
  • Stayed March 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank nicwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, NY
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 March 2007

Just came back from Florida this weekend (3/07) and stayed at the Hilton Garden Inn in Deerwood Park.

This hotel is in a pretty good location if you have several things to do in the area. It was conveniently located between all my events: a wedding in St. Augustine, the JAX Beaches, the Jacksonville Airport, and downtown. It also has good access to JTB and I-95. It can be hard to find if you don't always aproach it from the same direction every time you return.

The workers were still finishing the lobby with fresh paint, when we arrived. They had just finished the lobby wallpaper, and new rugs in the resturant area. The buffet is on one side of the reception desk, and the eating area is to the left and right as you walk in. At night you can buy items from a small walk-in closet to the left of the reception desk if you want juice, beer, or sundries, all overpriced (charge to your room or pay cash).

It is within walking distance to a movie theater (Tinseltown) and a bar resturant that makes their own beer (Seven Bridges Brewing, part of the Gordon Biersch empire).

Only complaints: The pool is small and cold (but the hottub is nice). There are not enough seats for the guests at the pool, and the hotel is not completely soundproff, but adequate.
Plus: Good rates when blocking off rooms for a wedding, and they will usually throw in breakfast vouchers for the guests who have blocked rooms. Driveway near lobby allows for easy loading of bags.

Stayed March 2007
Helpful?
3 Thank Cheap Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Property: Hilton Garden Inn Jacksonville JTB / Deerwood Park
Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Official Description (provided by the hotel):
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn

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