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Hilton Garden Inn Jacksonville JTB / Deerwood Park
Ranked #14 of 133 Hotels in Jacksonville
Certificate of Excellence
Fort Lauderdale, Florida
1 review
“great stay”
Reviewed 17 November 2013

hotel very clean, rooms big, great breakfast, staff was very nice and helpful, manager always available, great location near restaurants and movies and shopping we were visiting grandson at college ###############

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank brandy321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 4 December 2013
Brandy,

Thank you for your review. We hope that your visit to the college went went and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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528 reviews from our community

Traveller rating
    280
    147
    61
    30
    10
See reviews for
135
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43
190
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Orlando, United States
1 review
Reviewed 13 November 2013

The area and hotel is a great place to stay. Everyone was so nice and helpful. This hotel is very clean and is close to St. Augustine and Jacksonville. The area is very upscale with alot of good restaurants. The breakfast was really good and had a very wide variety.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 4 December 2013
Diane,

Thank you for your response. I appreciate your comments and will certainly pass them on to our staff.

We value your loyalty!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, USA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2013

We stayed in the Hilton Garden Inn in Jacksonville over July 4th weekend. Great rate of $200 and change for a three night stay! We were able to enjoy a large room with excellent service and late check-out! On the day of our departure, we wanted to hit the beach before heading home and the concierge insisted that we keep towels so that we could wash off before heading home. It was a fantastic stay and the service was superb! I would definitely recommend the hotel to other guests!! Couldn't have been happier!

Stayed July 2013, travelled with family
Helpful?
Thank ashah6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 4 December 2013
Thank you for your response. I am glad you were able to enjoy your trip and visit the beach while here. I will certainly pass on your kind words to our staff.

We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2013

Would not hesitate to stay here again! Superb staff and service. The front lobby has just been refurbished and looks excellent. Breakfast was delicious and nothing was too much trouble. Location was great and had lots of restaurants near by to choose from.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dalem786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 4 December 2013
Thank you for your response. We are very happy with our new lobby look and glad you enjoyed it as well! We look forward to your next visit with us!
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Niceville, Florida
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2013

We were in town because of a medical emergency for our dog and were extremely tired after a rough day. After he was admitted to the veterinary hospital, we just wanted a peaceful place to rest. The desk clerk was extremely accommodating and was everyone else there. The room was very comfortable, and the business center came in handy. The breakfast was cooked to order and included the most amazing fresh berries along with traditional fare. I highly recommend. After our night there, we were refreshed and ready to pick up our dog and make the drive home.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Travelinworld2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 25 October 2013
Thank you for your feedback. I hope all is well with your dog. I will pass on your kind words to our staff. I am glad we were able to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, United States
1 review
Reviewed 4 October 2013

I have stayed here over a dozen times and this time it was nice to see that the lobby and breakfast area were tastefully redone. The new layout for dining is far better than before as more places are available to sit and eat. Before seating was limited as this place get busy at peak breakfast time.

  • Stayed September 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gregory D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 25 October 2013
Gregory,

Thank you for your kind words. We are excited about our new look and pleased to see that you like it. We look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, United States
1 review
Reviewed 3 October 2013

A fantastic stay, a great room, a great price. The breakfast was bar none the best I have had in 20 years of travel. We interacted with several very excellent staff members during out stay, clearly something is going very right for it to have been so end-to-end excellent.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladimir V, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review, 25 October 2013
James,

Thank you for your response. I appreciate your kind words and will certainly pass them on to the staff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Property: Hilton Garden Inn Jacksonville JTB / Deerwood Park
Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Official Description (provided by the hotel):
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn

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