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Reviews (605)
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All reviewsseven bridgesmovie theaterjohn's town centerbusiness travelfront desk staffroom was cleannice hotelparking lotlobby areawalking distancewould stay here againbreakfast buffetexcellent staystaff was very friendly and helpfulfitness centerupon checkenjoyed my stay
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7 - 12 of 605 reviews
Reviewed 3 weeks ago via mobile

It’s what you’d expect from a Garden Inn. Very comfortable. Nothing exceptional but all needs met. They were in the middle of window washing and/or painting so a bit of an inconvenience but managed well.

Stayed: June 2018, travelled on business
Thank Sheryl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

People are pleasant and are willing to help in anyway they can I was able to get turkey sausage which I can’t get at most hotels they go out of their way to make sure your stay is great ! I love this hotel it’s near everything !

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Joy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is a go-to place for business and family travelers! Great service and staff. The location is near several shopping opportunities and restaraunts that are choices for family and business co-workers.

Stayed: June 2018, travelled on business
Thank jolyns2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Terrance, Natasha, Martin, Kim and Kristen were probably the most competent and accomodatingly amazing experience I've ever had in a hotel stay. Owning several timeshares and having lived on four different continents, 27 different countries and eight different United States, I now feel that if I ever go anywhere, I expect the same level of service and appreciation in all my future travels. They raised the bar! A truely amazing crew and a GREAT team! Thank you, from the bottom of my heart ladies and gentlemen! You are a class act and I hope to come back and see you all soon.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018

Will never stay here again. Staff was rude and no help. Worst hotel I have ever been too. Would never recommend. Asked to speak to a manager about a situation and was told I couldn’t. The staff just stood there and looked at me like I was an idiot.

  • Stayed: June 2018, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank elenasorto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dishana D, Front Office Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this reviewResponded 1 week ago

We apologize that your stay was un-pleasant. Your comments have been passed along to the general manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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