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“Would be better if parking wasn't an issue!”

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Hotel Indigo Jacksonville Deerwood Park
Ranked #2 of 133 Hotels in Jacksonville
Certificate of Excellence
Orlando, Florida
2 reviews
“Would be better if parking wasn't an issue!”
Reviewed 12 December 2013

Overall the place is ok - consistent with other hotels at this price point. Tapestry Park and the surrounding area is nice. The problem lies with the limited number of parking spots and the proximity of several popular restaurants. Although the hotel has some designated spots, there are no parking tags, so there would be no way of knowing who is parking where. Parking is probably not a frequent issue, yet the front desk staff was neither sympathetic or accommodating when we could not find a spot anywhere near the hotel in the evening. When asked if we could temporarily park in the front circle, we were told the vehicle would be towed, so we had to park in the shopping center by the aloft hotel, which is likely where we will be staying next time. When we returned from dinner, we were surprised to see six cars parked in the same circle we were told we could not. Paying hotel guests deserve better!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review, 16 December 2013
We are so sorry to hear about your unpleasant experience while staying with us. We completely understand your frustration, and it is unfortunate to receive feedback of this nature.
I can assure you that your feedback has been taken seriously, and we are looking into improving the parking situation at our hotel. We hope that you will stay with us again. We look forward to the opportunity of showing you our dedicated commitment in providing our guests’ with a pleasurable experience.
Sincerely,

Hana Hybska
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
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  • Any
English first
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 December 2013 via mobile

We were not familiar with this chain until we stayed here. It is part of priority rewards (IHG) which is an added bonus. The location is lovely on a lake and near freeways and the town center shopping. It is a bit hard to find at first. We had a king suite which was lovely with two rooms and an enormous bathroom. The service was excellent and the food in the restaurant was good and reasonably priced. Our only complaint was last call in the bar on a Friday night was 11. All in all a great place to stay in Jax.

Stayed December 2013, travelled with family
Helpful?
Thank kqbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013

I never wrote a review before but after my two week stay I just had to. First of all Mary at the front desk and Brad the bartender were just fantastic. They both were wealth of information on local restaurants and attractions and were always eager to help. Great people! Good happy hour during the week with a nice bar and lobby sitting area. The rooms are the most comfortable and clean with spa size showers and wood floors. The location is less than two miles from the town center with over 30 restaurants and great shopping. Very convenient to the corporate centers and 15 minutes to the beaches.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crestwood, Kentucky
Level Contributor
382 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 17 November 2013 via mobile

This hotel was everything I expected and more. The room rate was very reasonable and room itself was very unique and excellent. The area around the hotel was also very unique looking with lots of shops and restaurants within either a walk or a short drive. Did not try the hotel restaurant or bar but it looked nice. The Keurig coffee maker in the room is a nice touch. Will definitely stay here again. Thanks for a great stay!

Stayed November 2013, travelled on business
Helpful?
Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bardonia, New York
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 November 2013 via mobile

I stayed at this hotel while on business. Quiet, clean and comfortable. Friendly staff. I will stay here again. Convenient for business. Easy to grab a to go coffee on your way out. Front desk called me a cab. Very quaint area with some restaurants and shops.

Stayed November 2013, travelled on business
Helpful?
Thank BFACJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weybridge, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 November 2013

A realy lovely hotel and great location, right next to the small lake - look forward to going back. Employees were very pleasent . Room was clean, quiet and had plenty of room also bed was extremely comfortable with coffee maker in room and very imporrtantly; great air-con

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Florida
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 October 2013

Stayed here only one night but was one of the best hotels I have ever stayed in at this price point! Immaculate, fabulous front desk service and when we stayed to party in the lobby later in the night, the staff got us silverware, glassware, etc and never made us felt we were imposing. When I go to Jacksonville, I would not stay anywhere but here. SUPERB!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jjindahood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Jacksonville Deerwood Park

Property: Hotel Indigo Jacksonville Deerwood Park
Address: 9840 Tapestry Park Cir, Jacksonville, FL 32246-9226
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#22 Business Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Jacksonville Deerwood Park 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Hotel Indigo is a boutique hotel that delivers an engaging and sensible boutique experience without sacrificing service or style. Hotel Indigo provides guests with the best of both worlds – the refreshing design and intimate service synonymous with a boutique, along with the consistency and reliability of the world’s largest hotel company – offered at an affordable price. ... more   less 
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Also Known As:
Hotel Indigo Jacksonville

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