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“Jacksonville Stay”

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Best Western Plus Cecil Field Inn & Suites
Ranked #39 of 133 Hotels in Jacksonville
Certificate of Excellence
Jacksonville, United States
1 review
“Jacksonville Stay”
Reviewed 3 September 2013

I was satisfied with everything except the price. Too high although I know the market value would justify it. Next time I will look for a lesser priced hotel to save money. The hotel is clean and comfortable. The pool is in an odd place behind the hotel and not used by many guests although the temperatures were high. The pool just didn't look inviting seeing how it was located behind the building as part of the parking lot. The hotel itself is nice but not in the greatest of locations as there isn't much around. If Orange Park was not a traffic nightmare I would have stayed there for much less.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Gregory D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
    67
    53
    24
    14
    2
See reviews for
67
44
9
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
Reviewed 27 August 2013

I stay here twice a week on business. The only problem with the hotel I have is when it rains it floods the parking lot which should be fixed. But over all my wife and I stay at Best Westerns when we go on vacations

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Land O Lakes, Florida
Level 6 Contributor
490 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 8 July 2013

The room was very nice with extremely comfortable beds. Could not get wi-fi to work first night and was told that a thunderstorm the night before had probably knocked it out. Still could not get on the following morning and went to the desk with my computer. The young lady reset the server and I still could not get on. We went out and when we returned the young lady saw me and told me that I would be able to get on wi-fi as they had to reset the entire thing. I was impressed that she watched for me to return. Breakfast items are spread out so make sure you see what all is available before serving your self. Would definitely stay again. One bad thing was the smell of the elevator.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank 13betty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 29 March 2013

I needed a convenient overnight stop near I295 and I10 and this Best Western delivered exactly that. The room quality, quietness and morning breakfast were excellent for the "under a 100 dollars" price. The front desk was very helpful on arrival and everything in the room was in working order. I will use this facility again in the future on trips to the JAX area.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank pkrchrds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 February 2013

Stayed the nite before cruising out of Jacksonville, just 20 min. from terminal. Friendly, clean rooms, great breakfast except for the coffee, hope they change brands ;), just walking distance from anything you need and great rates.

  • Stayed December 2012, travelled with family
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Helpful?
3 Thank slowmojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston, Massachusetts, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2012

This hotel is NOT a family hotel, and that needs to be stated. My family booked 4 rooms to stay at for my brothers wedding, he had an arrangement with the hotel, and we were all on different floors. The fourth floor is a smoking floor, even though it has non smoking rooms on it, they still smell like smoke. And even though they say they provide cribs, they dont. When I asked for the crib they showed me a newborn infant crib that was not even put together! This was the only hotel I have ever been to that did not have a pack'n'play, and the manager said she was told by her supervisior that she could not get one either. Most of the rooms do not even have bathtubs, so good luck trying to bathe your young children in a shower. Breakfast ended at 9 in the morning!!! Who wants to go on vacation and rush out of bed by 9 in order to get breakfast? And again, if you have young children dont even bother because they dont even have one high chair in the whole hotel. Since we had traveled halfway across the country to go to my brothers wedding, a playpen and high chair were not things I could fly with and not being provided by the hotel really put a damper on things. There were no towels provided for the pool. Housekeeping told us to ask the front desk and the front desk had to go to housekeeping to get them. On check out day we were all checked out at 11 and we had to wait an hour or so for our ride to the airport. After waiting in the lobby and using the bathroom, we were told that we needed to leave because once we checked out we were not allowed to use any of the hotel facilities. Even though we had just paid for four rooms for four nights!!! I dont know if this is just how they run things in the South or just at this hotel, but we were all highly disappointed. This seems to be a business hotel and not one for families of any sort, and thats how it should be advertised.

  • Stayed May 2012, travelled with family
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Helpful?
2 Thank alli196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUMMERFIELD
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2012

The first person to impress me was Sherly at the front desk. She took very good care of my crew and I with a limited amount of time and rooms available. Very nice rooms with VERY comfy beds.Thanks so much Sherly !!

The next morning, breakfast was fresh, hot and ready at 5:45am. 15 minutes prior to schedule. Patsy takes great pride in everything she does and it shows. A fresh breakfast can make the difference between a good start and a GREAT start. Thanks Patsy

Last but not least was Sharilyn. I have daily bulletins faxed everyday so that before I leave the hotel I have some idea of what my day might contain. Sharilyn was the only desk clerk to make sure that I received this material under my door. EVERY morning !! I always knew when she was on duty. Thank you

I travel often and have a selection of hotels. I will stay at this one whenever I'm in the area. Whether it's business or leisure.

Room Tip: See Sherly
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank CHRISTOPHER S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cecil Field Inn & Suites

Property: Best Western Plus Cecil Field Inn & Suites
Address: 525 Chaffee Point Blvd, Jacksonville, FL 32221-4109
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Jacksonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Cecil Field Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Cecil Field Inn And Suites
Best Western Plus Cecil Field Hotel Jacksonville

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