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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Ranked #57 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 19 March 2012

Hotel is almost brand new, very clean - with nicely appointed rooms and an outside pool. But the best part was the breakfast buffet. It was more than I would've expected - including egg & cheese wrap, sausage, and biscuits --with a machine that produces hot pancakes at the push of a button! I'd never seen a pancake machine before, but they have one! Kids love it. The hotel even offered us a free room upgrade when we checked in. Don't hesitate to book here.

  • Stayed: March 2012, travelled with family
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1  Thank HappyOldOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 20 March 2012

Thank you for your kind words in regards to our hotel. We appreciate you taking the time to write a note in regards to your stay.We Are Glad To Hear You Loved Our Full Hot Complimentary Breakfast In The Morning.We Think Holiday Inn Express Has The Best Breakfast In Mid Scale Hotel Chains,And Our New Pancake Machine Is A Hit With Younger And Older Guests Alike.

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Reviews (168)
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143 - 149 of 168 reviews

Reviewed 19 February 2012

We were upgraded to a jaccuzzi room which was wonderful. My husband is a platinum member. Ther room had the jaccuzzi in the bedroom so we could watch tv from the 2 person jaccuzzi. The bed was a king and the tv flat screen. We had just come from a cruise and needed to wash clothes and the waher and dryer were nearby. We didn't eat out but ordered pizza in. It was a great room with microwave and fridge. Nothing was missing.

  • Stayed: February 2012, travelled as a couple
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1  Thank slovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 21 February 2012

Dear Valued Guest,

Thank you kindly for the flattering compliment. We appreciate you chose to stay with us and for that, we are truly indebted. Would you please come see us again if you happen to be in the area? Looking forward to it.

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Reviewed 1 February 2012

We were returning home from a cruise and had reservations here so we could dine at Culhane's Irish Pub (about 2 miles away -- I've also reviewed it). We were upgraded on check-in to a suite. The room was very big with a great king bed. The mattress was firm, and there were many pillows. The room had a minifridge, microwave, flat screen tv, desk, and comfortable chair and ottoman. Wifi was free. Everything was clean and looked new. The parking lot is well lit. Breakfast was the usual -- juice, cereal, bagels, bread, muffins, and coffee -- but also included biscuits and gravy, pancakes, scrambled eggs, bacon, and cinnamon buns. All was hot, and the tables were kept clean. The staff was friendly and helpful.

The only negative is the immediate neighborhood. It is a bit run down. The property next to the hotel had a privacy fence that was falling down. Even so, I didn't feel uncomfortable and enjoyed the stay. Restaurants were a mile or so down the road.

Room Tip: Rooms off the front of the hotel were quiet and disturbed by road noise during the night.
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  • Stayed: January 2012, travelled with family
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Thank SandiDothan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 3 February 2012

Thank you for the positive review of our hotel. We are very pleased that you enjoyed our convenient Breakfast buffet and our staff exceeded your service expectations. We are looking forward to see you again soon.We Also Thank You for your recent comments regarding the hotel and we all take pride in our hotel and being able to give guest like you the services that you need

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Reviewed 31 January 2012

We travel to North Florida frequently, and we have stayed here a number of times. We travel with our pet there and they welcome him with open arms. I guess it helps that the dog is very friendly and most everyone loves him anyway...

The rooms are good sized, and a couple of times they have upgraded us. jkdaves mentions that the area around the hotel is questionable, which isn't untrue - except the wife doesn't feel uncomfortable here and she is vocal about safety.

Pool is outside, so in winter it might be unusable. Some rooms do have jacuzzis, which are big and comfortable.

  • Stayed: January 2012, travelled with family
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Thank MtnMadMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 1 February 2012

Thank you for your most recent review. We are pleased that your stay with us while visiting the area was enjoyable. The staff and management are always going out of their way to ensure that the guest has a positive stay.Thanks for taking time out of your schedule to comment on the hotel and we look forward in seeing you in the future.

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Reviewed 26 January 2012

very clean, nice staff, good breakfast. couldn't have been more pleased!

Room Tip: lots of great dining in the area
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  • Stayed: January 2012, travelled with friends
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Thank kegry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 29 January 2012

Thank you for your short and sweet response. We love our hotel, our employees and our Guest.

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Reviewed 19 January 2012

The staff was very helpful and accommodating. Only drawback of hotel is area around the hotel seems kind of questionable. Hotel is new. Rooms were huge. Bathroom was large. Brand new everything in room. Pet friendly location with lots of area to exercise our dog. We will definitely stay here again when we are in the area. Mini fridge and microwave in our room too.

  • Stayed: December 2011, travelled as a couple
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Thank jkdaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 24 January 2012

We truly appreciate all of your kind words. Thank you for taking the time to submit a review about our property. The Holiday Inn Express And Suites opened its doors in May2009 thus making our accommodations top of the line. Our goal is to not only meet your expectations but exceed them. Our property takes great pride in providing exemplary customer service and has a true passion to serve! We look forward to seeing you again soon!

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Reviewed 29 November 2011

My fiance is in the Navy and is stationed at the Mayport Naval Station 1 mile from this hotel and this was my first stay here. I have stayed in other Holiday Inn Express hotels and they've all been great, but this one was by far the best! Everything was ready when I came to check in, which a lot of times hotels aren't, the staff was VERY friendly (always smiling and saying "hello"
anytime you left or walked by), everything was super clean, they were very timely if you needed anything or questions answered, etc; I will have to come back to Mayport again many times, so I will definitely be staying here again and I HIGHLY recommend it to anyone who is thinking about staying here!!

Room Tip: Third floor seemed to have little to no noise
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  • Stayed: August 2011, travelled as a couple
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1  Thank RachelAshley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this reviewResponded 30 November 2011

Thanks you TripAdvisor member for your recent review.The staff and management is pleased that your stay with us exceeded your expectations. As you mentioned, the staff goes out of their way in making our guests feel welcome with their friendly and helpful attitude. Again, thank you for taking time out of your schedule to send us your comments and we look forward in seeing you in the future.


.

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Address: 2040 Mayport Rd, jacksonville, Jacksonville, FL 32233-1924
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#16 Romantic Hotel in Jacksonville
#26 Family Hotel in Jacksonville
Price Range: £82 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 
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Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach

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