Visiting the Mayo Clinic from New York because my husband was very ill. My husband was scheduled for spinal surgery so I booked this hotel for that night. I was alone - all our relatives are in other states. I called several times to tell the hotel I was not ready to leave my husband at the hospital yet and to please hold the room because I needed a place to sleep, of course. The last time I called, to let them know I was on my way, the lady who answered the phone said there WAS NO ROOM AVAILABLE for me. I ended up sleeping in my clothes on a chair in the hospital. No shower, no toothbrushing, etc. until I found another place the next day. After we returned to New York I received a bill - The Holiday Express CHARGED ME FOR THAT NIGHT! Seems to me they overbooked and then charged me anyway. What a shabby way to treat a person visiting Jacksonville to save her husband's life! He's recovering, thanks to the Mayo Clinic! I did call this hotel and asked for a refund, but they were very cold and uncaring about this. No refund.
- Official Description (provided by the hotel):
- Our Holiday Inn Express and Suites Jacksonville South I-295 Hotel in residential Mandarin near St. John's river is a refreshing stop on your trip through northern Florida. Located just south of downtown Jacksonville and near Naval Air Station Jacksonville and Historic St. Augustine. Cheer for the Jacksonville Jaguars at EverBank Field just 15 minutes away from the hotel, also the home to the “Nations largest cocktail party” Florida – Georgia rival football classic and the Gator Bowl. Play Golf like the pros at the home of the players championship TPC Sawgrass in Ponte Vedra Beach which is also located 15 minutes away. Other area attractions located within a short drive of the hotel include Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo and Museum of Science and History. If shopping is your passion, the hotel is conveniently located near North Florida's premiere shopping areas includingThe Landing, St. Johns Town Center and the Avenues. Jacksonville is home to North Florida's largest corporations and are all within a short 15 minute drive. Companies include Bank of America, EverBank, CSX, Northrup Grumman, Baptist Hospital and Mayo Clinic. Our stylish and contemporary rooms include free high speed wireless internet, 32in HDTV's, coffee makers, and spacious work area. Enjoy our delicious complimentary hot breakfast bar, 24 hour fitness and business center and refreshing outdoor pool await your arrival. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Travel Republic (UK), LoveHolidays, Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Holiday Inn Express Jacksonville South I-295 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Jacksonville Hotel Jacksonville
- Holiday Inn Jacksonville
- Jacksonville Holiday Inn