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“Cruising”

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Hilton Garden Inn Jacksonville Airport
Ranked #17 of 133 Hotels in Jacksonville
Certificate of Excellence
Western New York, USA
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Cruising”
Reviewed 22 June 2013

We wanted to get a good night's rest before heading out on our cruise from the port of Jacksonville. We have always been pleased with Hampton Inns but this time we selected the Hilton Garden Inn. As soon as our plane landed, we were able to call the hotel and our shuttle driver was at the terminal within minutes. When we arrived at Hilton Garden Inn, we were pleasantly welcomed, quickly registered and were off to our room. The room itself was clean, roomy and comfortable. We arrived early and the staff had no problem helping us with early arrival. We were able to go by hotel shuttle to a nearby restaurant to have late lunch and when we called to be picked up, our shuttle driver was there within minutes and very friendly. At the end of our day, we were very pleased with the in-house dining restaurant. Our dinner was prepared perfectly and the staff was friendly and make us feel very welcome. After a good night's sleep, we were up early,leisurely enjoyed the breakfast buffet and were then easily shuttled back to the airport to connect up for our cruise passage. Absolutely would recommend this hotel and thank the staff for making our trip to Jacksonville a welcomed and enjoyable experience.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank m-u508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
dahlonega, United States
2 reviews
Reviewed 20 June 2013

better than I expected for an airport hotel, most airport locations are run down, but not this one. Close to many great resturants and very clean and quiet. Staff used good judgment in room assignment.

  • Stayed June 2013, travelled with friends
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    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 18 June 2013

Hilton Garden Inn Jacksonville got our cruise vacation off to a great start. Hotel staff was efficient, helpful and very accommodating. Great location near the airport and a short shuttle ride over to the cruise embarkation station. Free shuttle service available from the airport and a shuttle service available for purchase to cruise station ($20 per person). Highly recommend this hotel. Near to restaurants and shopping as well. Great restaurant across the street, "The MillHouse". Excellent experience all the way around.

  • Stayed June 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIJAX, General Manager at Hilton Garden Inn Jacksonville Airport, responded to this review, 25 June 2013
Thank you for providing us feedback regarding your recent stay and for giving us a great review. Our cruise package has become more and more popular as it is a great value. The package price includes the room , full American breakfast and transportation for 2 to and from the cruise port which is just a short 10 minute drive away. For additional guests in the room, the transportation charge is $10 per person each way and breakfast is $9.95. I love getting the opportunity to see excited guests about to embark on a cruise to the Bahamas. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2013

We stayed at this hotel with the cruise and breakfast package in a king room with a whirlpool. The only down side is that I assumed that the whirlpool was a large 2 person tub; however, it was only a single sized tub with shower. We paid an extra $10 for this room, and probably was not worth it. The breakfast is not free, but was included in our package and was nice. The shuttle to and from the cruise port was prompt. Over all this is a nice property that has undergone recent renovations. If we have any reason to be near the Jacksonville airport again, we will probably stay here.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Will C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 June 2013

I enjoyed my stay at this hotel. Staff was friendly and helpful, accommodations were clean and comfortable. There were some noisy guests down the hall. I wasn't able to utilize all the amenities due to timing. I would stay here again if I was in the area.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 May 2013

Arriving at The Hilton Garden Inn we knew how comfortable we would be, and have no worries about getting to the airport on time, the next morning. We had time to enjoy the breakfast , in the hotel, and still make our plane time, with no hassle. Lee Kelly

  • Stayed May 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, United States
1 review
Reviewed 16 May 2013

The hotel was clean, the staff was friendly and the location was great! The hotel offered several amenities that were such a convenience. I would recommend this hotel to all my friends and the price was great!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jacksonville Airport

Property: Hilton Garden Inn Jacksonville Airport
Address: 13503 Ranch Rd, Jacksonville, FL 32218-2455
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton

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