I'm not usually a long comment person and I don't think this one will be any different. I ran into a bit of bad luck and have had to stay here for several months (and counting) so far. Today for the first time I had a problem with the AC in my room. I called the office at around 9am and by 12pm Scott had come by and replaced the unit. In my experience this level of service is unheard of at an extended stay hotel and to be honest, it is better then the service I have received at ANY apartment I have had. Not to mention I had some boxes near the AC unit and Scott neatly moved everything so he would have room to work...leaving everything organized and in place. Also, Linda at the front desk is always friendly and quite willing to help me whenever I have a request. I mention Linda and Scott not because they are better then the rest of the staff, but because I am terrible at names and can't remember the rest of the names of the people here who have all been friendly and helpful! To be honest, I have had the chance to move to an apartment lately and chose to stay here instead.
Thank you to EVERYONE here! I look forward to seeing the improvements, which BTW are being done in such a way to not inconvenience the residents.
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- Also Known As:
- Suburban Extended Stay Jacksonville
- Jacksonville Extended Stay
- Extended Stay Jacksonville