We had a birthday party for my 8-year-old son. I reserved it for 20 children and adults not knowing that I would have to pay for 20 (@$10.50 per person) whether they arrived or not. I had 15 total but still had to pay for 20, which is over $50!!!! I had to pay $10.50 each for 5 phantom people who never stepped foot into the museum!!! The cost of the pizza, ice-cream, and drinks (diet soda for children!!!) come nowhere near $10.50 per person. Also, part of the $10.50 per person was to have a worker at the museum do all the work for us in the party room. Well, this lady said that she was coughing and too sick to be in the same room as the children so I had to run the party, serve the food, cut the cake, etc. myself! Also, there was no knife with which to cut the cake!! My husband had to use his swiss army knife to cut the cake! When it came time to pay, I asked them if I could just pay for the actual 15 people and they refused and said that I had to pay for 20 because that is what I signed up for. They really are a low-class operation and I would not recommend this venue for birthday parties, which is a shame because the museum itself is so much fun for the kids. It is like the world's greatest playroom. I still am so angry about how poorly I was treated there. I have slept on it for 2 days and still cannot believe how unprofessional it was. I still have a very bad taste in my mouth.
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