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All reviewsroom was cleanfront deskpancake machineone night stayfree breakfasthot tubjacksonville airportindoor poolnext morningstaff was friendlywould stay here againshuttlecruisehiehousekeepingmicrowave
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Reviewed 4 November 2013

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 October 2013

We were disappointed that the bed was not comfortable at the Wingate. We hadn't had this problem before when staying at this chain. The hotel was very convenient to the highway though and the staff were all very pleasant. There was free wifi which worked fine and the room was clean as well. Breakfast was buffet style.
There was a restaurant within walking distance, The Millhouse Restaurant, which we enjoyed on our first visit but wasn't up to par on our visit on the way home. Service was efficient and friendly though.

  • Stayed: October 2013, travelled as a couple
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Thank jotrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

The price was right for the hotel and easily exceeded our expectations. Our original deal for a late October stay in a King Room was $79 plus tax. Full breakfast buffet, Huge Room with fridge, microwave, couch, flat screen, super fast WiFi and a way cool indoor/outdoor pool with swim-through. The business center is spacious and kept in nice order with two work stations. Plenty of equipment in the Fitness Center for a hotel of this size. Nearby the JAX Airport with free shuttle (call at baggage claim). Lots of restaurants in the area, and they will provide transportation (shuttle driver goes off duty at 12:30am), or within easy walking.

Prior to arrival, I called on two separate days and asked about transportation to the JAXPort Carnival Cruise Terminal, and got absolutely no guidance from the "hotel rep" on the other end; but fortunately, Mike the Wingate shuttle guy told us that there was a $15 r/t port shuttle available (per person). Then it got better when the front desk clerk adjusted our rate to the Cruise Package $99 plus tax ($108 with tax) that included the King Room, Full Breakfast Buffet and r/t shuttle for both of us!!!!!! Awesome. BTW....Carnival Cruise Lines has a bus that is $20 one way from the airport and per my conversation with Gator Taxi at the airport, a one-way taxi is "around $35. Stay here, it's great. If you drive to the Wingate, they will accommodate your car, while on the cruise, too. Beautiful hotel, very clean.

NOTE: When the hotel shuttle arrives at the airport (Waiting Area 6), make sure it's the "Airport Road" location. There is another Wingate in South Jacksonville.

Room Tip: We had Room 404 overlooking the pool. Great room!
  • Stayed: October 2013, travelled as a couple
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Thank RoadTripper516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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