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Holiday Inn Express & Suites Jacksonville Airport
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Reviews (442)
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All reviewsan indoor outdoor poolroom was cleanfront deskone night stayfree breakfasthot tubbreakfast hostessjacksonville airportfree shuttlewould stay againnext morningvery nice hotelcoffee makerstaff was friendlythe breakfast areafrancescruise
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Reviewed 27 December 2013

Many times I've said as I travel that all I want is four walls and a bed to sleep in. Well, I finally got my wish. They are renovating this hotel and our room had nothing on the walls. In the morning I asked about the room and discovered that they did try to warn us before we checked in by a little sign on the check-in desk stating that some of the rooms did not have artwork. I would think the clerk who checked us in would have mentioned it. I said that this wasn't the level of service that I expect from a Wingate but the clerk just said that was all they could do. The other issue I have is with the window heating/cooling system. So the room has been renovated, so everything would have to be removed and replaced. Where do they put the 2 queen beds, on the end of the room near the window unit. The one bed is 6 inches away from the unit and the air blows directly on the bed. The other side of the room has an eight foot sitting area with a chair. I don't understand why the bed had to be crammed on top of the heating unit. The room was clean and the breakfast was typical for a Wingate. I also found out by another front desk clerk that the hotel was changing to a Holiday Inn Express. I guess they don't care about keeping a good name for Wingate.

Room Tip: Check to see if the room has artwork and mirrors on the wall.
  • Stayed: December 2013, travelled with family
    • Value
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Thank Rblethun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2013

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 December 2013

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 December 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded 26 April 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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