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Hampton Inn Jacksonville East Regency Square
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Reviews (502)
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187
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All reviewsgas stationroom was cleanfront desk staffthe hotel staffcomplimentary breakfastthe breakfast areawould stay here againa great staythe staff was greateasy accessvery nice hotelwafflesjurubycruisemayportwalmart
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402 - 407 of 502 reviews
Reviewed 27 April 2014

This property is convenient to I-295 E. Walmart is across the street in case you forget anything. The b'fast was hot and tasty and the coffee was free flowing. The rooms were very clean and quiet. And the hotel staff most helpful.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hampton
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this reviewResponded 2 May 2014

Thank you for your kind words about the Hampton Inn Jacksonville East Regency Square. We will look forward to serving you again!

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Reviewed 23 April 2014

We just stopped at this hotel again and are very pleased to say that this is now a totally smoke free hotel! It continues to be a clean and wonderful place to stay, but now it is better! It is a convenient stop right off of 295, it has a clean and sparkly pool and hot tub to relax in. It is a now an even more favorite place to stop!

Room Tip: Now you can chose a top floor as the no smoking rooms on the top floor are gone, gone, gone!
  • Stayed: April 2014, travelled as a couple
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Thank peanutsNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this reviewResponded 24 April 2014

Thank you for posting your updated review on Trip Advisor. The Hampton Inn Jacksonville East Regency Square is in the early stages of a complete renovation and we are very excited because we know that the renovation will positively impact our guests once everything has been completed. As always, we will be looking forward to your next visit!

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Reviewed 21 April 2014

I had several problems during my stay, but there was an employee around every corner eager to help and empowered to act. When I checked in my tv was not working and there was no refrigerator. In less than 5 minutes a maintenance man came with a refrigerator fixed my tv and then the manager called ten minutes later to make sure the tv was still working. When the internet was not working the front desk lady immediately let me in to use the managers personal computer and then was nice enough to even bring me a cup of coffee. This is a well run organization

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
Thank Fred A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this reviewResponded 24 April 2014

I was very happy to hear how well our team members took care of you during your stay. We work very hard to deliver the best service to every guest that stays at the Hampton Inn Jacksonville East Regency Square. Thank you for giving us the opportunity to serve you!

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Reviewed 17 April 2014

Very nicely located with exceptionally clean rooms. The staff was very friendly and the continental breakfast had a little bit of everything. Would definitely stay again and would recommend this hotel to friends and family.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Casey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this reviewResponded 21 April 2014

Thank you for your positive feedback. We will look forward to having you as our guest again!

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Reviewed 14 April 2014

I sent a detailed letter to hilton. i have stayed at 100s of hampton inns. poor internet, tip jar at breakfast, sticky mess on the desk, cheap pillows .. do i need to go on . this hotel in no way meets hilton standards

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this reviewResponded 21 April 2014

I am very sorry about the difficulties you experienced during your recent stay at the Hampton Inn Jacksonville East Regency Square. The Hotel is in the early stages of an extensive renovation. The renovation is intended to address many of the deficiencies you may have noticed during your recent overnight stay. We certainly hope that you will consider giving us another opportunity to meet your lodging needs after the renovation is completed. Thank you for your feedback.

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