I have read some negative reviews about the staff at this wonderful campgound. I have had many different experiences.
On our last visit we had a newly purchased fifth-wheel. The office staff allowed us to "scout" the campgound to find a site that I felt comfortable in maneuvering our new rig. It took us longer than we expected, past the time the office closed. The staff member waited until we returned and was quite pleasant despite our causing her delay in leaving for the day.
We had reservations for December as our new grandchild was due to arrive at our daughter's Jacksonville home. The plans changed and November became the new due date. The staff again was quite accomodating and changed the dates without penalty.
We shall continue to visit this park as it has great campsites (yes, some tight squeezes, but go slowly and there should be no problem), bike riding on the beach, wonderful water park for grandchildren, fishing on the lake and a dedicated staff.