Showed up to check out the rooms. Front desk person was rude and lost. She should NOT be the first person someones speaks with. Hotel looks nice from the outside BUT.
1.Alarm goes off in next room.
2.beer bottle caps in our room.
3.Asked for 2 extra towels....twice and never got them.
4.Window doesnt open to outside.
5.Pool / hot tub closes at nine but it wasnt opened at all.
6.clocks were off by an hour in our room....guessing there hasnt been anyone in there for awhile.
7.Jetted tub was VERY noisy and came on every 20 min. I had to unplug it.
8.Broken tile in bathroom...very sharp.
9.Dried something on bathroom wall.
10. Water is not hot.
11. Says ice machine on 4th floor.....no ice machine....its on the 3rd floor.
12. Front desk person........yeah shouldnt be there.
when we left a Manager was standing at the front desk. I didnt say anything about our stay there because he was being a dink and asking if we were checking in after I said checking out of 421. Then i had to say it 2 more times......421 ...421 because he wouldnt shut up.
I left the hotel and there was a wallet laying in the parking lot. I brought it back in and gave it to him. I said I found it outside. Whats the first thing he says.....NO not thank you. He says oh well there isnt any money in it. Yeah nice.......so nice.
The hotel has potential. we met the food staff there and they were very nice. we also met a couple other older guests and they were nice. Nice and drunk but nice.
Id get rid of the front desk people at the very least. Then I would fix the rooms. Lots of corners cut at this hotel. Tiles are broken ad uneven and the list goes on.
Would I recommend this place. YEP......I recommend the owners WAKE UP. The place has ALOT of potential but if someone doesnt act this place will be a DUMP in a year.
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