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“Nice facility, friendly staff”

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Hampton Inn Jacksonville I-10 West
Ranked #9 of 132 Hotels in Jacksonville
Certificate of Excellence
Whitby, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice facility, friendly staff”
Reviewed 5 January 2014

Good experience with the front desk on check-in. Parked by the wrong door for our room location. Very nice exercise room. Overall appearance looked good. The bed was comfortable, but squeaked when anyone rolled over. Our son was sharing the room, so it was a bit annoying.
The breakfast was very nice. I especially like the hot cereal, fruit and waffles. Check-out paper was placed under our door and we were free to go.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie L, General Manager at Hampton Inn Jacksonville I-10 West, responded to this review, 8 January 2014
Thank you for the positive comments about your stay. We appreciate you staying with us and will certainly check into that "squeaky bed"!! We hope to see you again soon. :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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421 reviews from our community

Traveller rating
    262
    112
    31
    8
    8
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
United States
1 review
Reviewed 4 January 2014

I came here for the holidays. The staff was very friendly and very accommodating. They made me feel right at home. There is not very many restaurants to choose from in the area unless you want to drive 15 minutes. Other than that, the area is very quiet. My family and I will be staying at this hotel in the near future.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Melissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie L, General Manager at Hampton Inn Jacksonville I-10 West, responded to this review, 8 January 2014
Thank you for the nice comments about our hotel and staff. We're glad you chose to stay with us during the holidays and we do feel our guests are like family! We look forward too seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southwick, Massachusetts
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 December 2013

This was the third year we have stopped at this Hampton Inn on our way to lower Florida. We are seeing a steady decline in the facility. The carpets in the rooms and especially in the hallways are worn. We were on the third floor and the hallways reeked of stale smoke which also found its way into our room. The exhaust fan in the bathroom made a lot of noise; only to find out later the sound is coming from the fan outside, which means every room is hearing the same sound. The rest of the room was clean and showed some work was been done. The bed was comfortable and the room relatively quiet. The breakfast was good and the common area was clean. We were upset there were no cookies upon arrival!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft Worth, TX, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 December 2013

I have stayed at may Hampton Inns through out the years and overall have been very pleased but this one is one of the BEST. The staff was very professional and friendly staff. Great Customer Service. I would defiantly recommend this Hampton Inn when you are in the area.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tammy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie L, General Manager at Hampton Inn Jacksonville I-10 West, responded to this review, 8 January 2014
Thank you for the wonderful comments about your stay, especially our great customer service. It is our top priority to make your stay the best it can be! We hope to see you again in the near future....."we love having you here!"
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A TripAdvisor Member
Reviewed 27 December 2013

I understand about non smoking rooms. But it is also nice to be able to offer a few smoking rooms to those of us whom do smoke. Thank you so much. These rooms are not easy to find. Much appreciation. Would book here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
united states
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 December 2013

We always stay at this Hotel when traveling to Jacksonville. The staff is professional, warm and have excellent customer service skills. The breakfast is always fresh, the rooms are clean, warm and inviting. We always enjoy our stay.

  • Stayed November 2013, travelled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank msj31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2013

This hotel is great, clean, quiet and the staff is wonderful. The location is also great as it is near a supermarket and some restaurants and just a few minutes from Jacksonville Intl Airport. i enjoyed the complimentary breakfast in the morning and the manager's treat in the evening.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 777anthonyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jacksonville I-10 West

Property: Hampton Inn Jacksonville I-10 West
Address: 548 Chaffee Point Blvd, Jacksonville, FL 32221-4108
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Jacksonville
#9 Romantic Hotel in Jacksonville
#10 Business Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Jacksonville I-10 West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn i-10 West Jacksonville Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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