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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Ranked #20 of 132 Hotels in Jacksonville
Certificate of Excellence
1 review
“Love this place”
5 of 5 bubbles Reviewed 21 April 2014

I have stayed at Homewood Suites at least once a month on business for several years. It's a very nice facility and you can't beat the location, but it's the staff that really makes a difference. I'm always made to feel that I'm valued. And they go the extra effort to take care of my needs. Robin, the GM, and Randy Nathan, the Sales Manager, in particular are models of what hotel management should be.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
We are Glad you love this place!!!! Thank you so much for selecting us in the beautiful up scale St Johns Town Center. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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534 reviews from our community

Traveller rating
    297
    123
    60
    28
    26
See reviews for
223
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157
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed 21 April 2014

The hotel staff for the most part are great except the management, Randy, he has a bad attitude and a demeanor below standards for management. The accommodations of the facilities are excellent and all aspects except management attitude is great. It takes a full staff for a hotel to be rated excellent and due to that fact I will never stay at this facility again. I am a Diamond member and travel 200 nights a year and to be treated like I was at this facility is unacceptable.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank paulaf210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. The best location in town. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. Come back soon! We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesapeake, United States
1 review
5 of 5 bubbles Reviewed 19 April 2014

This Homewood Suites is an excellent place to stay. Breakfast free every day and dinner 4 nites a week. Great food choices nearby and plenty of shopping to choose from. Gas stations and grocery stores close by.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

We were at the hotel for 5 nights in March. I chose Homewood Suites because I wanted more space for the extended stay. While I knew the location was near a shopping center, I did not anticipate that we would be walking to our dinner every night. My wife spent an entire day shopping, only returning to drop off more purchases. As for the hotel, it was very nice, although we ended up moving some furniture around so we could get the wheelchair through the room. The hotel has a nice buffet breakfast each day and a light dinner four nights during the week. There is free internet access and the location offered easy access to the beach and downtown.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MinnesotaPhotoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 April 2014

I am here on business. My room is the top 4, I requested that because I have read reviews that you can hear those on top of you if your on the lower floors. This hotel is right next to a huge outdoor mall/target/publix/best buy ect. It is really peaceful at night. The hotel staff here is very good, always making sure to say hi or provide good service any other way they can. The food is good, its hot. They have free dinner on Mon-Thur, I actually think it tastes pretty good. It tastes that much better since its free ;). My room was a king size suite. It is perfect for me, has everything but an oven. I would stay here again if I come back to Jacksonville.

Room Tip: Get the top floor (4).
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank STEVEN P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. We are in the best location in town. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont, United States
1 review
5 of 5 bubbles Reviewed 8 April 2014

peaceful. Close to stores/ markets/ restaurants. Use the place for conference. Expensive. Good facilities. stores are excellent. Would recommend to anyone. Staff were helpful and always willing to say hello and provide trip advice. Good for family too .

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Remeline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

I chose the Homewood Suites for a recent conference at the UNF campus. The room was very comfortable and the location in the St. John's Center is very convenient to shops and restaurants. The WiFi was free and extremely fast. A very good breakfast buffet was included with the room rate. My room also had a nice kitchenette, though with my meeting schedule, I didn't have a chance to take advantage of this feature. This was my first time staying in a Homewood and I was quite pleased with this one.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LuigiNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 6 May 2014
Thank you so much for selecting to stay with us in the beautiful up scale St Johns Town Center. The hotel is located within the town center with over 150 retail shops and restaurants all within walking distance. We will be doing a complete renovation during the summer and are very excited to be brand new again. We do look forward to having you come back and experience the new property. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations! Robin Krawczyk General Manager Homewood Suites Jacksonville Florida 32246 9046417988 robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Property: Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Address: 10434 Midtown Parkway, Jacksonville, FL 32246
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 
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Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites

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