I like to stay at Homewood Suites because I know they are pretty consistent anywhere you go. This Homewood location was exceptional. It is located in a "town center" which is filled with a great variety shopping and restaurants. The hotel itself had several things that could be improved on but I have to say, this was probably the most friendly staff I have ever seen in a hotel. Every person greeted us with a very sincere greeting and all were very helpful. I had a time sensitive work project that required a printer and the desk staff was very helpful in connecting me at their business center to get what I needed. The hotel was undergoing construction and they were very upfront about that but there were other things that were not satisfactory. The beds are very soft and our shower door didn't close completely. I'm all for "being green" but we left our towels on the bathroom floor which is supposed to mean they take them and replace them but they didn't take them and didn't replace some of them. There was only one bar of soap so we had to use it in the shower and then use it to wash our hands at the sink. I would have called the front desk but our phone didn't work which was not convenient since we couldn't get a wake up call for work the next morning. The breakfast was just not great. The egg/croissant sandwich looked so soggy and I wasn't sure if the other item was a hash brown square or a piece of french toast. This hotel has the potential to be outstanding because of the location and staff but just needs to up their level of excellence in some other areas.
- Official Description (provided by the hotel):
- Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites Jacksonville - South Hotel Jacksonville
- Homewood Jacksonville
- Jacksonville Homewood Suites