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“Excellent location with very friendly staff” 3 of 5 bubbles
Review of Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Ranked #20 of 132 Hotels in Jacksonville
Certificate of Excellence
Fort Worth, Texas
Level Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent location with very friendly staff”
3 of 5 bubbles Reviewed 15 August 2014

I like to stay at Homewood Suites because I know they are pretty consistent anywhere you go. This Homewood location was exceptional. It is located in a "town center" which is filled with a great variety shopping and restaurants. The hotel itself had several things that could be improved on but I have to say, this was probably the most friendly staff I have ever seen in a hotel. Every person greeted us with a very sincere greeting and all were very helpful. I had a time sensitive work project that required a printer and the desk staff was very helpful in connecting me at their business center to get what I needed. The hotel was undergoing construction and they were very upfront about that but there were other things that were not satisfactory. The beds are very soft and our shower door didn't close completely. I'm all for "being green" but we left our towels on the bathroom floor which is supposed to mean they take them and replace them but they didn't take them and didn't replace some of them. There was only one bar of soap so we had to use it in the shower and then use it to wash our hands at the sink. I would have called the front desk but our phone didn't work which was not convenient since we couldn't get a wake up call for work the next morning. The breakfast was just not great. The egg/croissant sandwich looked so soggy and I wasn't sure if the other item was a hash brown square or a piece of french toast. This hotel has the potential to be outstanding because of the location and staff but just needs to up their level of excellence in some other areas.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Shelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 18 August 2014
Thank you for selecting to stay with us here at the St Johns Town Center. We are under going a complete renovation and it is going to be beautiful!! Please reach out to me the next time you are traveling to Jacksonville so I can personally make your reservations!

Robin Krawczyk
General manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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534 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Kingsland, United States
1 review
5 of 5 bubbles Reviewed 13 August 2014

The Homewood Suites is a great place to stay if you want to relax, shop, and have comfort. Your spouse can sleep in while you go shopping. The food in the area is great. There is so much to choose from.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Leslie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 18 August 2014
Thank you for selecting to stay, shop and dine with us here at the beautiful St Johns Town Center! Our renovations will be completed soon so please come back to see how beautiful we are! Please reach out to me directly the next time you will be traveling to Jacksonville so I can personally make your reservations!

Robin Krawczyk
General Manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hitlon.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, United States
1 review
4 of 5 bubbles Reviewed 9 August 2014

The hotel is collocated in an area filled with shopping, novelty stores, and dining; from fast food to fine dining. The rooms come with a full kitchen which gives you the option of eating out at one of the nearby establishments or cooking for yourself and eating-in. The rooms are very spacious and clean and offer an ideal environment for work or rest. The secure complementary in room Wi-Fi is dependable for work or recreational purposes. I would defiantly recommend this hotel which is a short drive away from downtown Jacksonville, Florida.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Anglo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 18 August 2014
Thank you for selecting to stay with us here at the beautiful St Johns Town Center.
We do hope you will be back soon to see our newly renovated hotel. Yes we are in the best location in town shopping, dinning and a beautiful hotel to sleep in. Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations!

Robin Krawczyk
General Manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Okeechobee
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Homewood Suites is always my go to hotel because I can get the separate bedroom suite with an actual door. We were in Jacksonville for an event at NAS JAX and even though this hotel was not close, I chose it because of the good reviews. Pleasantly surprised to find it is located at a place called The Town Center(?), lots of stores and restaurants. Good for strolling around...unfortunately it rained while we where there. Even though the hotel had signs that construction was going on, we didn't notice any noise but that could have been because it was the weekend. Rooms were clean and quiet. Friendly staff, especially the breakfast lady. She was a hoot...kept up a friendly conversation but not pushy. Breakfast was good too.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank FloridaNative13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 18 August 2014
Thank you for selecting to stay with us here in the beautiful St Johns Town Center, there is no other place like this in Jacksonville. We have over 150 retail shops and restaurants all within walking distance of our beautiful hotel. Please come back soon to see the final renovations!! Please reach out to me directly so I can personally make your reservations!

Robin Krawczyk
General Manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dayton, United States
1 review
4 of 5 bubbles Reviewed 4 August 2014

hotel is in great location near St. John's shopping...was quiet though. Great breakfast, kept fresh. I would stay again. The fitness center is okay and the rooms were very nice. You can easily walk to all the shopping and restaurants.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Shaun N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 18 August 2014
Thank you for selecting to stay with us here in the beautiful St Johns Town Center, we have over 150 retail shops and restaurants all within walking distance. We hope you come back soon to see our newly renovated rooms! Please reach out to me directly so I can personally make your reservations!!

Robin Krawczyk
General Manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, United States
1 review
4 of 5 bubbles Reviewed 1 August 2014

Nice suites, good amenities, good service. Rooms are fairly big and the beds are firm. The hotel was clean and the complimentary breakfast and dinner were good. The pool was nice, but the pool area closes at 10pm

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Fred Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 5 August 2014
Thank you for selecting to stay with us at the Homewood Suites. We are in the best location in town. We have over 150 retail shops and restaurants all within walking distance. We look forward to you returning, please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations!

Robin Krawczyk
General Manager
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cocoa, Florida
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

It doesn't get any better than this! Not only is the staff the best ever, but you can't beat the location of The St. John's Center. It is always our favorite hotel when we travel. It has some pet friendly rooms, and they are spotless! Our dog enjoys it as much as us! Manager Randy always makes you feel so welcome.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank starbuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review, 5 August 2014
Thank you for selecting to stay with us! We hope you will come back often! We are in the best location in town and will soon be newly renovated! Please reach out to me directly the next time you are traveling to Jacksonville so I can personally make your reservations!

Robin Krawczyk
Homewood Suites
10434 Midtown Parkway
Jacksonville Florida 32246
9046417988
robin.krawczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Property: Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Address: 10434 Midtown Parkway, Jacksonville, FL 32246
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 
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Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites

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