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“great option for fly/cruise”

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Hampton Inn & Suites Jacksonville-Airport
Ranked #3 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 25 May 2014

We chose this hotel because if had a pool, free hot breakfast, free shuttle from airport, and then option to purchase reasonable rate shuttle to cruise port. Very clean, nice hotel. Great linens. Pool area was clean. Excellent breakfast items and area. Decent fitness center. Had to call 3 times to get airport shuttle to come get us when we arrived-some sort of miscommunication. That was annoying. Shuttle to and from cruise port was excellent value. We would stay there again.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Kristi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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609 - 615 of 822 reviews

Reviewed 24 May 2014

Wi Fi does not work at all. Spent more time trying, with no success, to access internet, than I spent sleeping. While I was there, many complaints about internet service was taking up too much time of employees. A shame such a prime location and attractive hotel cannot provide internet to customers.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Hampton
Thank Albert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

I love Hampton Inn. No matter what City I check in my experience always meets or exceeds my expectations. The hotel is always clean, modern and comfortable and a great value. The service as usual was great. I was offered a discount at two other hotels as my flight was cancelled and had to check in to a hotel by the airport for one night but I went online and found a Hampton Inn because I didn't want any surprises... I was not dissappointed

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Laurie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

I chose this location when my flight was canceled and wanted something near the airport. The hotel provide shuttle service to and from the airport, which saved on cab fees. This was a typical Hilton property, with standard workout room, outdoor pool and breakfast. There are 3 chain restaurants in front of the hotel, so it was nice to have dinner options within walking distance. Checkout was at 11am.

Room Tip: Rooms at the end of the hallway, away from the elevator are quieter.
See more room tips
  • Stayed: May 2014, travelled solo
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1  Thank VacationReady330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

Prompt service for reservation. Filled the request in accordance with HHonors preference. Staff was pleasant and very helpful with suggestions for restaurant options nearby--including offering the shuttle van to avoid crossing the highway as a pedestrian. Very much on top of customer service!

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Hampton
1  Thank Gabe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

A very nice clean and well presented hotel. We used it as a stopover, pretty close to the airport, say 5 minutes by the hotels bus service. Certainly better than the last Jacksonville hotel I stayed in but disappointing that they didn't do breakfast or have a bar!

We mark they restaurant poor as we got in late and didn't see a restaurant for breakfast. A little pricey for such basic amenities, but a very tidy and clean hotel.

  • Stayed: March 2014, travelled with family
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Thank Bristolboy900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Not the best treatment. Staff was rude, and service was bad. Unlike normal Hilton properties. The hotel was full because of "The Players" tournament, and we used a combination of points and $ to pay for stay, and that may be the reason they were rude to us.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank ge0rgekc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Jacksonville
#20 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
Price Range: £81 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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