My Husband and I traveled to Jacksonville for a romantic evening and late check out for a night's get away. The hot tub in the room would only work for about 2 minutes then quit then start about 5 minutes later, then quit after 2 minutes or less over and over. When I tried to call the front desk from the room, it just rang and rang (I tried 3 times). Finally called on my cell phone. Don't know if this was ever fixed, because we left. When I complained about the hot tub, the front desk called their maintenance man who said it was a temp control on the motor and they would look at it the next morning. It says right in the room that if something is not right, let them know and they will fix it right away. They did not do this. They did not offer me another room. NOTHING. Even though I did not spend the night, but drove home instead, they would not return my points until I filed a formal complaint. I believed I deserved more after spending the gas to go up for NOTHING!
- Official Description (provided by the hotel):
- Modern all suites AAA three diamond rated property. Complimentary full extensive hot buffet breakfast daily. All suites contain either one king or two queen Sealy upgraded bedding along with a sitting area with a couch that is a queen sleeper sofa. Other suite amenties are: microwave, refrigerator, coffee maker, premium television channels and much more. Complimentary wireless internet throughout and also hard wired in the suites. Sparkling swimming pool. Nearby all Jacksonville attractions/venues.Conveniently located off I - two ninety five exit #twenty two with I - ten and I - ninety five close by. Many restaurants nearby. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Jacksonville i-295 Hotel Jacksonville
- Jacksonville Comfort Suites