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“Definitely works”

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Courtyard Jacksonville Flagler Center
Ranked #20 of 132 Hotels in Jacksonville
Certificate of Excellence
Heredia, Costa Rica
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Definitely works”
Reviewed 13 July 2014 via mobile

I was there for 3 nights, staff is incredibly friendly and helpful. Lobby is well equipped with TV, sofas and space to work. There are outlets in the sofa tables so it was easy camping out there to work. Definitely convenient for business. Pillows were not good, I ended up having a neck massage in the airport because of this. Other than that, this hotel definitely serves the purpose.

Stayed July 2014
Helpful?
1 Thank egarza16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard32258, Manager at Courtyard Jacksonville Flagler Center, responded to this review, 18 September 2015
Thank you for taking the time to write a review.
Our management team has noticed that this review had no management response.
We would like to apologize for this happening. We are working to respond to all reviews now.
Thank you for taking the time to write to us.
We look forward to seeing you again

Kind Regards
The Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
    154
    91
    15
    5
    5
See reviews for
107
60
14
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 June 2014 via mobile

This property was nicely done inside! Loved the smell pumped into the lobby. However housekeeping needs to polish up a bit more. We found a stir stick on the floor and one of the drinking glasses was never cleaned and had a foggy toothpaste ring in the inside of the glass cup.. Other then that this property is really nice and the beds were so comfortable!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kmindy98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard32258, Manager at Courtyard Jacksonville Flagler Center, responded to this review, 18 September 2015
Thank you for taking the time to write a review.
Our management team has noticed that this review had no management response.
We would like to apologize for this happening. We are working to respond to all reviews now.
Thank you for taking the time to write to us.
We look forward to seeing you again

Kind Regards
The Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 June 2014

The hotel is located beside Baptist hospital and convenient access to shopping, restaurants and the interstate. The lobby looks great and the front desk staff was friendly and welcoming. Our room was really clean, looked great and the beds were great. Nothing but good things to say about this hotel.
If you are looking for free breakfast, look elsewhere. You have to pay for this breakfast and Starbucks coffee, but you get what you pay for.
Overall we really liked this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sailor11101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, General Manager at Courtyard Jacksonville Flagler Center, responded to this review, 23 June 2014
Hello,
Thank you very much for your review. We are so happy to hear that you thoroughly enjoyed your visit. We hope to see you again for your next visit to Jacksonville. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fernandina Beach, Florida
Level Contributor
284 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 17 June 2014

The Courtyard by Marriott Hotel seems to be the business class hotel of the chain. No free coffee in the lobby. No free breakfasts. The other offerings are all nice and appreciated. This hotel, on the southside of Jacksonville, is a nice hotel overall. Relatively new. Modern. Comfortable. Nice beds. Good cable TV. Fast internet. But, for my stay, and I am a Gold Marriott member, our room for the night overlooked the trash bins of the hotel. We were the only room that had such a view! Other than that, it was a fine stay. AND, there's a nice Starbucks next door.

Room Tip: The back side is the quiet, more scenic side... except when overlooking trash piles.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GRGADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, General Manager at Courtyard Jacksonville Flagler Center, responded to this review, 18 June 2014
Hello,
Thank you for your recent review. I do want to apologize for the location of the room you were assigned as this should never have happened especially with your elite status. I do hope you were able to still enjoy the amenties available at the hotel. If ever in Jacksonville again, please do give us another opportunity to exceed your expectations.

Sincerely,
Jennifer Messing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

We attended a nephew's graduation May 30th, 2014, and selected this hotel by its location. It was great to see that it looked like its photos. It was clean, the staff was friendly, and although Courtyards have limited amenities, it had everything promised and was in good condition throughout the hotel. Right next store to Baptist hospital and a stones throw from a Starbucks, it was all we could ask for.

Room Tip: Pick a pool view.
See more room tips
Green Features: This resort had green practices in place. They offered you to save washign the towels by hanging them up
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard32258, Manager at Courtyard Jacksonville Flagler Center, responded to this review, 18 September 2015
Thank you for taking the time to write a review.
Our management team has noticed that this review had no management response.
We would like to apologize for this happening. We are working to respond to all reviews now.
Thank you for taking the time to write to us.
We look forward to seeing you again

Kind Regards
The Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Florida, Florida
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014

The hotel has been refurbished so it looks nice. We did not care for breakfast /dining area. If we stay there again, we would eat elsewhere. It is located near the freeway and a grocery store and restaurants are a short drive away.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nana444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, General Manager at Courtyard Jacksonville Flagler Center, responded to this review, 3 June 2014
Hello,
Thank you for your recent review. I want to apologize that the Bistro was not up to your expectation. We are always striving to improve all of our services so we always appreciate any and all feedback. I do hope that you were able to enjoy the rest of your visit. Please let me know if there is anything I can do. We would love to have another opportunity to exceed your expectations on a future visit.

Sincerely,
Jennifer Messing
jmessing@peachtreehotelgroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Spent several days at the Marriott Courtyard at the Flagler Center. This hotel has been totally renovated and the rooms are very clean and nicely furnished. Staff is friendly and helpful. Breakfast items are available for purchase in the lobby Bistro as are food and beverages in the evening. Starbucks menu also available in the lobby bistro. We highly recommend!

Room Tip: Top floor limits noise.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WiscMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard32258, Manager at Courtyard Jacksonville Flagler Center, responded to this review, 18 September 2015
Thank you for taking the time to write a review.
Our management team has noticed that this review had no management response.
We would like to apologize for this happening. We are working to respond to all reviews now.
Thank you for taking the time to write to us.
We look forward to seeing you again

Kind Regards
The Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Jacksonville Flagler Center

Property: Courtyard Jacksonville Flagler Center
Address: 14402 Old Saint Augustine Rd, Jacksonville, FL 32258-2458
Region: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Jacksonville
#14 Business Hotel in Jacksonville
#26 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Jacksonville Flagler Center 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Courtyard by Marriott Jacksonville Flagler Center recently completed a multi-million dollar renovation and now offers the new Bistro lobby where guests may Eat. Drink. Connect. This investment included an upgrade of all guest rooms and public areas that completely transformed the hotel for a new stay experience. This award-winning hotel is only 10 minutes from downtown Jacksonville and a quick 20-minute drive to Jacksonville beaches. While staying with us, take advantage of our close proximity to St. Augustine, JT Butler Boulevard, Deerwood business district, Baymeadows Road, Baptist Hospital, Mayo Clinic, Ally, Citi, Allstate and world-class TPC golf! Complimentary high-speed wireless Internet ensures you are never out of touch. Our Jacksonville, FL, hotel’s meeting room allows for affordable events, and our attentive staff will deliver true Marriott hospitality. ... more   less 
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Also Known As:
Courtyard By Marriott Jacksonville Flagler Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott

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