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“Could not ask for more!”

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Microtel Inn & Suites by Wyndham Jacksonville Airport
Ranked #25 of 134 Hotels in Jacksonville
Reviewed 30 January 2013

My husband and I traveled to Florida for a vacation and stayed at the Microtel Inn @ Jacksonville Airport (late Jan 2013) before we flew out the next day.

Our check-in was a breeze and Jamie (I think that was his name, so sorry if not) could not have been nicer. He answered all our questions and made us feel extremely welcome.

Our room was large, clean and nicely decorated. Being smokers it was really nice to find a smoking room in a hotel. I also think it is a great idea that they have a dedicated floor for smoking rooms so if some is allergic or dislikes smelling smoke they not subjected to it. The entire hotel looked and smelled great!

Our room had everything we could ask for. A fridge, microwave, huge flat screen tv. We had pizza delivered right to our room and it was delicious (Boston's Gourmet Pizza). Along with really comfy beds and easy temperature controls

Although we did not utilize it, they also have a 24-hr shuttle to the airport. We did not hear a single plane all night, which was great.

Last but certainly not least - the price was only $62.00 for everything. Excellent value!

I would highly recommend this hotel and again Big Props to Jamie for great service!

Room Tip: I believe the 3rd floor contains both smoking and non-smoking rooms.
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  • Stayed: January 2013, travelled as a couple
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2  Thank Mojotokin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 5 February 2013

Thank you so much for your feedback! We set forth every day to provide outstanding service to our guests, and enjoy thoroughly hearing when we achieve that goal! Your feedback is so valuable to our efforts in that we measure our successes by the voice of our guests. Thank you again for taking the time to write! We look forward to seeing you again very soon! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport

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1,269 - 1,275 of 1,411 reviews

Reviewed 28 January 2013

I would agree with much of the prior review. First, this hotel is hard to access from certain directions with driveways on the outbound road from the airport and the wrong side of the road if coming off I-295. The desk clerk had to go into great detail to try to explain how to find our way back if we went out to dinner. The room was not clean and there were numerous stains. The complimentary breakfast was very sparse. However, I guess you get what you pay for, since it is one of the cheaper hotels in the area. Nonetheless, if we were back in this area again, we would probably go for an old standby like a Hampton Inn.

  • Stayed: January 2013, travelled with family
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Thank rbarney1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 29 January 2013

Thank you for taking the time to respond! It is our goal to deliver the highest standards to our guests with every visit, and I would like to apologize for failing to exceed your expectations in that regard. I would like to speak with you in further detail regarding your comments for clarification. Our desire is to see all of our guests satisfied, and their feedback is the barometer we use to measure our success in that venture. Thank you again for taking the time to write, and I hope to have another opportunity to exceed those expectations in the future! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport

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Reviewed 24 January 2013

  • Stayed: January 2013, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank KIM H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 28 January 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 January 2013

  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kevin N
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 28 January 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 January 2013

The Jacksonville Airport Microtel has to be the best kept secret in the area. After having a very bad experience with the Fleming Island Sleep Inn I was looking for another Jacksonville area motel to stay while I conduct my business as a Veterans Administration cutodian. I am in the Jacksonville area numerous times throughout the year and my overnight accomodations are important to me. So iff you are looking for a clean, nicely appointed and very reasonably priced place to stay for overnight buisness trips this the place for you. Couldn't be better.

Room Tip: Stay away from the elevators which, of course, is true of every such facility
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  • Stayed: January 2013, travelled on business
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1  Thank Marion C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 28 January 2013

Thank you so much for writing! It is so rewarding to hear when we get it right! Please know that your feedback is shared with our staff, as it provides motivation to continue their efforts to provide our guests with the best possible service! Thank you again! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport

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Reviewed 21 January 2013

No complaints. Wonderful staff as usual. Everything was nice. I am from Georgia & the front desk staff made sure I had verbal & printed directions to my destination. THANKS!
**Need black out curtains**

  • Stayed: January 2013, travelled solo
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank SHARON L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 22 January 2013

Thank you so much for taking the time to write! It was our pleasure assisting you during your recent visit in providing directions and ensuring you knew how to get to where you needed to go! We look forward to another opportunity to serve you again very soon! Thank you again! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport.

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Reviewed 10 January 2013

  • Stayed: January 2013, travelled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank James P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this reviewResponded 15 January 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Jacksonville Airport

Address: 13200 International Airport Blvd, Jacksonville, FL 32218-9439
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Jacksonville
#21 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
Price Range: £55 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Jacksonville Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Jacksonville Airport's newest hotel! Our beautiful interior corridor hotel offers stylish designer accommodations at a great price. Choose from single, double, and suite guest rooms all with Queen "Dream Well" bedding, 32" Flat Panel TV, Coffee Makers, Hairdryer, and Iron/Board. Free Wired and Wireless Internet access, Free Long Distance calling in the continental US, Free Continental Breakfast, Outdoor Pool, Fitness Center, and Guest Laundry. ... more   less 
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Also Known As:
Microtel Inn & Suites Jacksonville (Airport) Hotel Jacksonville
Microtel Inn And Suites Jacksonville (Airport)
Microtel Jacksonville
Jacksonville Microtel
Microtel Hotel Jacksonville

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