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Microtel Inn & Suites by Wyndham Jacksonville Airport
Ranked #26 of 133 Hotels in Jacksonville
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1,291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Key Largo, Florida
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 July 2014

I always choose this hotel when I'm on the area. The rooms are clean n quiet and the staff is friendly n helpful.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, 30 July 2014
Thank you so much for taking the time to respond! Your feedback regarding your stay is crucial to our drive to provide outstanding service! We hope to have another opportunity to serve you again very soon! Thank you again! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 July 2014 via mobile

I had to stay here because of a cancelled flight. I waited for their free shuttle at post 6 for 20 minutes and then started to call the hotel. After 10 minutes of no answer- I called the 1-800 #. They confirmed that I had been calling the correct number and offered to connect me. Guess what - they were as shocked as I was - no answer. I then walked down to the Jacksonville airport transportation manager who also called the hotel with no results. I took a cab to the hotel to meet 2 people standing at the empty front desk. They said - the front desk attendant had to run to accomplish some sort of housekeeping chore. Bill did return and was so harried and stressed - I felt sorry for him. He couldn't even find a pen for my credit card signature.
My cell sized room included a gym? mat on top of the airconditioner to accommodate other family members. Thank God I was alone. Check out the picture... To add insult to injury - the shower handle came off in my hand. Enough said - never agin.

Stayed July 2014, travelled solo
Helpful?
Thank zwischen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, 30 July 2014
Thank you so much for your feedback! It is our most sincere desire to exceed your expectations during your time with us. We failed to achieve that goal during your recent visit, and for that I apologize. Please know that we post your comments for the review of our team, however we seek clarification on some of the items you mentioned. Please contact us at your earliest convenience. Thank you again! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Jacksonville Airport

Property: Microtel Inn & Suites by Wyndham Jacksonville Airport
Address: 13200 International Airport Blvd, Jacksonville, FL 32218-9439
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Jacksonville
#21 Romantic Hotel in Jacksonville
#37 Family Hotel in Jacksonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Jacksonville Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Jacksonville Airport's newest hotel! Our beautiful interior corridor hotel offers stylish designer accommodations at a great price. Choose from single, double, and suite guest rooms all with Queen "Dream Well" bedding, 32" Flat Panel TV, Coffee Makers, Hairdryer, and Iron/Board. Free Wired and Wireless Internet access, Free Long Distance calling in the continental US, Free Continental Breakfast, Outdoor Pool, Fitness Center, and Guest Laundry. ... more   less 
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Also Known As:
Microtel Inn And Suites Jacksonville (Airport)
Microtel Inn & Suites Jacksonville (Airport) Hotel Jacksonville
Microtel Jacksonville
Jacksonville Microtel
Microtel Hotel Jacksonville

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