I use to come here alot when I lived in Jacksonville. Came back to Jax and was craving Madrid's. Things have changed. New ownership. There is a lack of atmosphere and a HUGE lack of customer service, unless you speak Spanish.
We ordered the Tequenos, which were still wonderful. The Caldo Galleo soup was more broth than ingredients, but was flavorful. The shrimp Quesadilla was okay but three of the shrimp still had shells on them and it lacked flavor. The two beef soft shelled tacos were good with only picadillo and white queso cheese on top. The cubano Sandwhich was really good and flavorful and packed with meat but no pickles. Disappointing. The empanadas, pork and beef, were great. The dough was crisp and soft and the filling was generous and tasted great. The Masas, fried pork, was our favorite. Cooked perfectly with grilled onions, was really good. Although a bit on the fatty side. The white rice was hard and not edible, but the pork well made up for that. The black beans were okay. Asked for onions but did not see any.
All in all, it was good but not like it use to be. They added a Mexican flare with tacos, burritos and nachos. The smoothies are absolutely outstanding and worth a trip just for that in itself.
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