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“Worst Hotel”

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Quality Inn & Suites
Ranked #99 of 132 Hotels in Jacksonville
A TripAdvisor Member
“Worst Hotel”
1 of 5 bubbles Reviewed 5 September 2005

I don't know what hotel other reviewers stayed in but it couldn't have been this one. Stayed over one night while traveling through the area based on other tripadvisor reviews. The room was in poor shape and smelled. No phone, the TV was broken, the blanket dirty, the couch worn and paint peeling. Had booked a non-smoking room and got a smoking room. The staff was friendly and showed me another room but it was the same. Go any where else.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle h, General Manager at Quality Inn & Suites, responded to this review, 18 September 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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130 reviews from our community

Traveller rating
    17
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    47
See reviews for
45
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Atlanta, GA
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 23 August 2004

Cleanliness was good, but not great. All the rooms are outside access only, in older buildings seperate from the lobby. I was in a king room towards the back. Biggest problem was the older A/C unit, which would start with a loud rattle. Small fridge, no microwave, iron with board, hairdryer, couch, desk. High speed internet is free, but only if you already have wireless capabilities in your computer. Good water pressure.

I'll look for something more to my liking next time.

Helpful?
Thank RamBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle h, General Manager at Quality Inn & Suites, responded to this review, 18 September 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future. Please come back and check us out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Ga
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2004

I travel to this hotel almost every week on business and without exception they always exceed my expections. Would not stay ant place elce.

Helpful?
3 Thank OSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRMH, Manager at Quality Inn & Suites, responded to this review, 15 April 2015
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, TN
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 10 July 2004

Comfort Suites is a very consistant hotel from the Choice Hotels line-up.. this one, as well as the one at Jacksonville Intl' Airport is very clean, new, nice, very large rooms, with a pull out couch, mini bar/fridge/sink/microwave, yadda.. Comfort Suites all seem very biz. & family friendly... high speed internet.. and a nice iron and large ironing board helped out a lot! I always have a pleasent exp. at this line.

Helpful?
4 Thank BizTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRMH, Manager at Quality Inn & Suites, responded to this review, 15 April 2015
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hinesville, Georgia
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 6 June 2003

Every year we take a cruise. Our bus leaves from Jacksonville. This hotel goes above and beyond to assist us in anyways possible to make us comfortable. Rooms are extra clean. Staff is super courteous. It's like a home away from home.

Helpful?
4 Thank Daisy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerRMH, Manager at Quality Inn & Suites, responded to this review, 15 April 2015
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 8333 Dix Ellis Trail, Jacksonville, FL 32256
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 132 Hotels in Jacksonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Choice Hotels, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites Baymeadows
Quality Inn & Suites Baymeadows Hotel Jacksonville
Quality Inn Baymeadows
Jacksonville Quality Inn
Quality Inn Jacksonville

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