We booked this hotel through Travelocity for our stay in Jacksonville today through Monday, mistake ! The property looks okay when you pull in and although the furniture in the lobby was dated it didn't hint to what we were in store for. We got our room key drove around the corner to find a box spring outside in the walk way against the wall. We heeded the warning and left our bags in the car while we went to check out the room. Where do I start, the comforter had multiple large burn marks on it, the fridge was gross, and propped up by garbage tucked under it, the tv clunky, the room stunk, the Carpet dirty, the shower grout was dirty and moldy, there were what appeared to be poop stains on the toilet seat, as we walked back to the lobby we found the pool was filthy and uncovered (we later found out it was closed), the ice machine was disgusting and a local couple, who appeared to be under the influence of something, were outside fighting loudly. We immediately knew we weren't staying, prepaid or not, we explained to the receptionist that we were not checking in due to the lack of cleanliness and no use of the pool, she offered us another room which we politely declined, clearly there was no point. The owner happened to walk in the lobby, she explained the situation and asked him how to handle the it since we prepaid thru Travelocity. His answer was, "they will have to contact Travelocity". No apology no nothing !
- Official Description (provided by the hotel):
- EconoLodge by Choice hotel international, an economy hotel with a continental breakfast, in room coffee and a 40' flat screen TV with HD Programming. Located conveniently off of I-95 near Jacksonville International Airport. We are a pet friendly hotel that is close to shops, restaurants and attractions like the Jacksonville Zoo & Gardens, River City Marketplace and Jacksonville cruise port. Relax in the outdoor pool and enjoy amenities like free breakfast, free WIFI, free airport shuttle and guest laundry facilities. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Jacksonville Airport Hotel Jacksonville
- Jacksonville Days Inn