Check in went fine. Requested 2 queens instead of single king and that request was granted. Once we got off the elevator we were hit the smell of mold. Right next to our roof a recent water leak was repaired and we were looking inside the wall at mold and mildew from prior leak. We went into our room and changed and went to Dave+Busters for dinner (Just across from hotel) and had a very nice dinner with 20% discount because of staying in local hotel. We came back to room to moldy smell to change into bathing suit so we could go for a swim. The pool looked nice but as we got closer we noticed that the water was cloudy. It had just rained pretty hard so we thought maybe that was the reason. We got into the water and noticed mold and broken tiles at water line. We were discusted so we went to hot tub and tried to turn timer to start the bubbles but this was broken. We sat in the warm water and noticed the same moldy conditions so we dried off and left. Very nice towel by door so that was nice. We went back to room to change and again passed moldy smell. My wife showers while I go looking for ice machine and could not find one. I went to front desk to find out the ice machines start on floor 3 and as were were on floor 2 (Room 216-Water repair was 214) we had to go to 3 for ice. I went to 3 but no ice machine so I went to floor 4 and loaded our ice bucket and made it back past moldy smell to our room. My wife had showered and pointed out mold and missing grout in shower. She also told me that toilet seemed loose where it connects to floor and sure enough the bolts needed to be tightened. I don't believe it had ever been caulked and caulk at bottom of tub was nasty and moldy also. Anyhow took a shower and it did not drain until 5 minutes after I finished. The shower curtain had 2 broken rings/hooks. Now its time to relax and get ready for bed and we notice that the beds were sleep number beds so we were looking forward to a nice sleep. We tried everything to get the remotes that were attached to bed to work but no luck. Another bad thing that kept on piling to other negatives. Beds were nice with ability to control them so we slept good. Had buffet breakfast at hotel and that was good at reasonable price with very good service. Went back to room to pack and noticed that the ice bucket had a crack in bottom and had leaked all over table where I was using computer the night before. Lucky that I had packed computer but all of our maps, directions, notes, etc got soaked. Took bucket to front desk and told them but they did not seem that concerned. Asked for proof that our bill was paid and they could not give me a receipt saying paid in full as we had paid thru priceline. Holy crap is this a real hotel????????????? Never again!!!!!!!!!!!!!!! This coverted hotel should be ripped apart and totally redone. Even the signage looks rinky dink. STAY AWAY FROM THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!
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- Also Known As:
- Jacksonville Radisson