I stayed at this hotel for 2 days on a business trip and was extremely disappointed by this hotel.
1.) The internet connection barely worked and the attitude of the staff to towards this was very disturbing. In this day and age for a hotel to have a real poor quality internet is unacceptable. To top this off they charge for this sad service. After many complaints they credited me with the charges, I think the staff also has the attitude that the credit absolves them of any responsibility.
2.) The beds were kind of saggy and old
3.) The water in taps/shower has a funky smell and I am not sure if this is a Jacksonville thing or just a Omni issue
On the plus side, the food was good at the bar and the staff there was nice. The front valet guys were all extremely nice and helpful and pulled out my car speedily and with a smile.
All in all I would not stay here again and i have upcoming trips to Jacksonville in the near future.
- Official Description (provided by the hotel):
- The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more less
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- Also Known As:
- Omni Hotel Jacksonville
- Omni Jacksonville
- Jacksonville Omni