My husband and I go to the annual Georgia-Florida football game every year. This year, we stayed at the Omni based on the reviews of the hotel and Omni's willingness to match a price I found on the Internet. The customer service was EXCELLENT! I really don't remember the last time I felt so pampered and welcomed at a hotel. The staff, including Rob at check-in, Riza, Marty, Marco, and Brady at Juliette's, the bellmen and housekeepers, were consummate hospitality professionals. My only complaint? I gained 3 pounds from all of the chocolate cake we were given when the staff found out it was my birthday and my husband's birthday two days later!
Be sure to eat at Juliette's, and don't miss the crab cakes! The food was delicious and certainly not typical hotel food. They use fresh, local ingredients and offered a special price on a reasonably good bottle of wine.
However, be warned. Omni will match a lower rate found on the Internet, but the process is cumbersome and isn't easy to complete. Even the reservationist at the Omni's 1-800 reservation center warned me about how difficult it was - and she was right! However, I persevered, and cut over $400 off of a three-night stay.
- Official Description (provided by the hotel):
- The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Jacksonville
- Omni Jacksonville
- Jacksonville Omni