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“Very Friendly Staff and Nicely Renovated”

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Crowne Plaza Jacksonville Airport Hotel
Ranked #35 of 133 Hotels in Jacksonville
Charleston
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Friendly Staff and Nicely Renovated”
Reviewed 31 March 2010

I wasn't sure about this place after reading some bad reviews and talking to a co-worker who had a terrible experience when they stayed here while it was being renovated, but I was surprise when I got there. The bellman and the ladies at the front desk were so helpful and nice as well as housekeeping being so friendly. We had a nice room in the first tower on the 5th floor which had a nice view and the bed are so plush and comfortable especially since it included an eye mask, ear plugs, and lavender spray for the linens to help with relaxation and sleeping. The lights in the room seemed a little dim and the doors were a little loud on the hall when it close but it wasn't too bad. The parking lot was a bit confusing when trying to leave because the back entrance/exit was locked at night so there's only one way in or out at night and the some parking spaces were too narrow. The bar wasn't really big or impressive and we didn't dine at the restaurant during our stay. The bellman recommended we eat at the Mill House which was great, especially the Happy days drink special. It is close to a shopping center and a few restaurants. We spent 3 days there and really enjoyed downtown Jacksonville as well as South side Jacksonville. It was really worth it and we would definitely stay there again.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MzLeLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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English first
New York City, New York
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 March 2010

So I reserved a room through prioeline for around $50. After reading reviews, I was concerned and was not looking forward to the experience.

When we got there, I was pleasantly surprised. The lobby is beautiful, the staff were gracious, the room was fine. My only complaint about the room was about the blanket. You have a comforter, then a sheet, then a blanket made out of what seemed like burlap, and then another sheet. So, take off the burlap blanket and you will sleep much better.

The room was almost perfect, there were a few things that were neglected in the shower. It was like they redid everything and then the budget stopped for the tiles in the shower which were old and dirty. Other than that, not a problem. But, i also spend fifty bucks and probably would have been annoyed had a I spent a hundred from the quality of the shower.

Book away on priceline and if you get this hotel, you have a good thing. We stayed at the Marriot residence inn through priceline last time we were in Jacksonville and that hotel was in much much worse condition than this one.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMalmsteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Augustine, Florida
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 January 2010

This was the second time I have stayed at the Holiday Inn Jax, (now the Crown Plaza). The hotel was great during both stays but was perfect after the recent remodel. My room had a large flat screen television, was extremely clean and even had a little bag of free amenities waiting on my bed, (included things such as an eye mask, lavender bed sprat, etc.). I am normally a Hampton member but have changed loyalties after staying at this hotel. The rates were also cheaper than I could get at the local Hampton\Hilton with my member reward points!

Positive:
- Extremely clean
- Newly remodeled
- New comfortable beds and bedding
- Large flat screen televisions
- All inclusive, (on site bar, restaurant, coffee shop, gift shop, etc.)
- Indoor\Outdoor pool
- Extremely nice fitness rooms
- Great rates

Negatives:
- Breakfast was not free

I will always stay at the Crown Plaza when flying out of Jacksonville, Florida!

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eedwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Jacksonville Airport Hotel

Property: Crowne Plaza Jacksonville Airport Hotel
Address: 14670 Duval Rd, Jacksonville, FL 32218-2460
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Jacksonville Airport Hotel 3.5*
Number of rooms: 317
Official Description (provided by the hotel):
The Crowne Plaza Jacksonville Airport Hotel (formerly Holiday Inn) is located minutes from the Jacksonville International Airport (JAX) and the Carnival Cruise Lines terminal at JAXPORT. We are just a short drive from Downtown Jacksonville (via I-95) and the area’s finest beaches and golf courses.Regardless of whether you are traveling to Jacksonville, Florida for business or pleasure, the Crowne Plaza Jacksonville Airport Hotel has plenty of luxurious rooms available allowing you to relax and enjoy your stay. ... more   less 
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Also Known As:
Holiday Inn Jacksonville
Jacksonville Holiday Inn

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