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“Good value overall”

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Hawthorn Suites By Wyndham Jacksonville
Ranked #98 of 133 Hotels in Jacksonville
Jacksonville
1 review
“Good value overall”
Reviewed 4 July 2014

The room was clean and well arranged. Kitchen supplies such as the one glass and plate were sparse for three people's needs. The first two breakfasts (Saturday, Sunday) were well supplied and coordinated with a very gracious and hospitable host. Monday and Tuesday's breakfasts were staffed by the front desk person who could not possibly keep the breakfast area supplied AND answer phones and check out guests. Consequently guests expressed exasperation with the lack of food and supplies. I think the hotel needs to consider restocking kitchens with basic utensils and hire more help for weekday breakfast management.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank FamVisit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trisha D, Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review, 8 July 2014
Thank you for providing insight on your recent experience with our hotel I sincerely apologize for the housekeeping issues you had. I did address them and have taken further action with our staff since then. I apologize for the inconveniences that you received while you were here. We have also just hired a new breakfast attendant for the weekdays. We look for reviews to provide insight, so I certainly appreciate your feedback. The next time you are in the area we would love for you to stop back again. Thank you.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
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English first
Atlanta, Georgia
1 review
Reviewed 2 July 2014

My family and I reserved rooms for our family reunion weekend, easy access from the interstate and great location, however once checked in, there were floors namely the first floor which seemed to have sufferred some type of water damage due to flood either from a storm or a pipes bursting. After speaking with the owner in which we found out the hotel was recently sold to the owner who is currently working on the ongoing problems. The house keeping staff did very little to keep the hall clean, I had to call to get the trash can which was over flowing as soon as you walk off the elevator. The rooms inside were nice and clean, I think this is a diamond in the ruff and with the right kind of care this could be a very great hotel to stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites By Wyndham Jacksonville

Property: Hawthorn Suites By Wyndham Jacksonville
Address: 8737 Baymeadows Rd, Jacksonville, FL 32256-7425
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #98 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites By Wyndham Jacksonville 3*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Hawthorn Suites by Wyndham located in the Baymeadows area. Come experience our 116 condominium-style suites offering one and two bedroom suites. Our suite come with a separate sleeping area and a living area with a sofa bed. Enjoy the convenience of being able to cook a meal in the fully equipped kitchen providing a stove, refrigerator, dishwasher and microwave. We have hot buffet breakfast 7 days a week and a light dinner Monday - Thursday. Enjoy your favorite cable television show on any of the two, 36 inch flat screen TVs. Our extended stay hotel is near businesses such as Citibank, Bank of America, Blue Cross, Blue Shield, Convergys, State Farm, GE Aviation and JP Morgan Chase. Play a game of basketball on our sports court or come work out in our fitness center and take a dip in our outdoor pool and hot tub. Whatever you enjoy, we look forward to having you as our guest. We are a pet friendly property, $50.00 fee. ... more   less 
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Also Known As:
Homewood Suites By Hilton Jacksonville Hotel Jacksonville
Hilton Jacksonville
Homewood Suites Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites
Jacksonville Hilton

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