I chose this location because I like staying in the South Bank/San Marco area, but I had not stayed here before.
My welcome at the front desk was both friendly and professional (cannot remember the name of the front desk manager, but it was the evening of March 14). As I finished checking in I asked her if she knew anything about the restaurant right across the street (see my review of the Wine Cellar). Not only did she tell me what to expect, she quickly pulled out a card for a 15% discount on my meal.
Unfortunately, when I walked into the room I was not as happy. Although it was a non-smoking room, someone had obviously smoked there in the recent past, and the odor had permeated the carpet, etc. It was not my imagination; when I got home I found that my clothes had picked up the smell of smoke. I did not ask to change rooms because the hotel was full; it was the night before the annual River Run and entire busloads of runners were in residence. Even though they were young, they went to bed early so they could do their best the next morning.
Then I went into the bathroom to check out the whirlpool bath, which was not there; that was the main reason I was staying at the Hampton Inn this time instead of at the Homewood Suites (nearby, and where I usually stay). The bathroom looked dated and kind of tired, although I appreciated the fact that the complimentary toiletries were Neutrogena.
Then I discovered that the whirlpool was in the bedroom, next to the bed, which seemed kind of tacky. The bedroom itself was like the bathroom--tired and in need of updating. The desk and desk chair were squeezed at the foot of the bed. Since I'm less than average size, I wondered how a larger person would be able to even use the desk. The window overlooked the street, which was fun the next morning when I watched the runners come past the hotel, some in costumes.
Throughout my stay I was pleasantly surprised by the friendliness and helpfulness of all of the members of the staff that I encountered. That's what made this a "Very Good" instead of a "Good" review.
- Official Description (provided by the hotel):
- The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more less
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- Also Known As:
- Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
- Jacksonville Hampton Inn