We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Next time....we'll stay elsewhere”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Jacksonville Downtown I-95
Ranked #23 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 5 June 2014

Upon arrival I knew I'd made a poor choice when the desk staff couldn't point me in the direction of restaurants. No parking at all that night as there was a convention of PT Cruisers. Loud noise in the hallway all night, hair in our bathroom upon arrival, and to wake up to the worst breakfast ever, next time we will pay the extra money to stay elsewhere. You'd think you'd get much more from a Hilton property, but that is certainly not the case here.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 17 June 2014

Jennifer,
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.

- Stephanie Zimerle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (933)
Traveller rating
Traveller type
Time of year
Language

596 - 602 of 933 reviews

Reviewed 1 June 2014

I usually try to stay at this hotel whenever I am in Jacksonville for business. I love to get a cookie when I check in, and sometimes there is lemon water, popcorn and other little touches of home in the lobby. It's modestly priced and basic, but clean and we love the free breakfast, which has a variety of choices including a lot of protein (on different days, scrambled eggs, boiled eggs, sausage, turkey sausage, omelets, yogurt, oatmeal with brown sugar, cranberries and mixed raisins and mixed nuts, and good bagels - not just coffee and yucky danish like some places). During our most recent stay, Ivy from the Philippines took care of everything we needed at breakfast, including making perfect waffles for us. She was extremely helpful and bright and cheery (wish I was as naturally cheery and bubbly as she is!!)

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EASkolte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

EASkolte,

We thank you for choosing Hampton Inn Jacksonville Downtown when business brings your to Jacksonville, Florida! We know you have many choices when choosing accommodations in the city and we thank you for constantly choosing us! We do provide a lot of free amenities including Hampton’s On The House Hot Breakfast and snack reception every evening. We try to welcome all of our guests back home with a special treat. I will make sure to share with Ivy your comments! She will be above the moon excited! Thank you for sharing your feedback!

Warm regards,
Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

This hotel is in a great location, the staff is just the best. When I left my room i felt like I was walking into my den at home I was so comfortable there. Staying away from home cleanliness and safety are our main priorities and this hotel provided both. Will stay here again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

Patricia D,

We are so thrilled that you feel like Hampton Jacksonville Downtown feels like home! We are excited to know that we have exceeded your expectations. Thank you for taking time to review us on TripAdvisor! We look forward to welcoming you back to Jacksonville very soon!

Warm regards,
Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014 via mobile

We had to stay in downtown Jacksonville and this hotel was very convenient to everyou place we needed to go. It is on a main road but it's tucked away and very quiet. The staff is super friendly and always accommodating. We have stayed here twice so far and will probably be back in the future. The rooms are nice and always pretty clean. I love that there's always hot coffee and hot tea available. The complimentary hot breakfast is so awesome! So much to choose from. Some mornings we didn't have time to sit and eat so we could just grab some coffees and bananas and pastries to go. It's a great value. Highly recommended.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

Laura R,

I am so glad that you took a chance on us and enjoyed your stay! We are so pleased that you shared your experience and are elated that you found the staff to be accommodating and super friendly. And yes we do provide a lot of free amenities including Hampton’s On The House Hot Breakfast! We hope that you will call on us next time you visit Jacksonville.

Warm regards,
Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Our AC broke and every effort was made to have it repaired. We were consistently updated about the progress. We were refunded the full cost for the night we had no ac. Other than that, every aspect of our stay was great. We enjoyed the cleanliness of the room and the amenities and the helpfulness and courtesy of all staff.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

Monica S,

We apologize that your experience with us did not meet your expectations. We promise you that this is not a typical experience and we are so very sorry that that your AC had to be repaired during your stay. Thank you for providing feedback about your experience so that we can ensure that another guest does not have this same experience. I am happy that our attentive and caring staff took great care of you to remedy this situation quickly. I hope that we can host you again upon your return to Jacksonville.
Warm regards,

Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We had an excellent stay on 5/22/14. The room was quiet and clean. The staff was helpful with directions to the property. Our 7 year old especially enjoyed the breakfast, and the caring attention of our breakfast server Ivy was wonderful and refreshing!

Stayed: May 2014, travelled with family
Thank GregJC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

GregJC2014,

We are so excited to hear that your kids enjoyed breakfast each morning! We do have an assortment of very delicious options as well as build your own waffles! I will make sure to share your feedback with Ivy; she will be s happy to hear that she made a guest’s stay wonderful! Looking forward to welcoming you and your family on your next trip to Jacksonville!

Warm regards,
Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

We really liked staying in this hotel. The lobby staff was very helpful when we needed them. The room was very clean, the beds confortable and all had a very modern decoration. The breakfast had plenty of choice and fresh fruit which is rare to find nowadays. It's a pitty we didn't get a chance to try the indoor pool and fitness center! The rooms have microwaves and there is a supermarket nearby so a quick meal can be prepared on a whim.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andre_Alho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this reviewResponded 3 June 2014

Andre_Alho,

We are so glad that you shared your wonderful experience! We know that all of our guests have a choice when traveling and when your travel needs bring you back to Jacksonville, we like to do all we can to ensure that you come back to see us. Looking forward to seeing you on your next return trip to Jacksonville!

Warm regards,
Robyn Crooks
Director of Sales
Hampton Inn Jacksonville Downtown I-95
(904)-396-7770

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.2 mi away
DoubleTree by Hilton Jacksonville - Riverfront
0.3 mi away
Hilton Garden Inn Jacksonville Downtown/Southbank
0.5 mi away
Hyatt Regency Jacksonville Riverfront
Show Prices
Show Prices
Show Prices
0.7 mi away
Omni Jacksonville Hotel
Omni Jacksonville Hotel
#11 of 134 in Jacksonville
2,075 reviews
0.2 mi away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
5.8 mi away
Hampton Inn Jacksonville South / I-95 at JTB
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Jacksonville Downtown I-95? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Dr, Jacksonville, FL 32207-8129
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Jacksonville
#19 Family Hotel in Jacksonville
#27 Business Hotel in Jacksonville
Price Range: £71 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hilton Hotels Direct, Expedia, TripOnline SA, Ebookers, getaroom.com, Hotels.com, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Hampton Inn Jacksonville Downtown I-95 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing