We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Best customer service ever very willing to make your stay the best” 5 of 5 bubbles
Review of BEST WESTERN Astoria Bayfront Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
BEST WESTERN Astoria Bayfront Hotel
Ranked #4 of 14 Hotels in Astoria
Certificate of Excellence
1 review
“Best customer service ever very willing to make your stay the best”
5 of 5 bubbles Reviewed 1 August 2014

We were traveling with large sporting equipment no place to securely store them on our vehicle usually take to our room with us and we asked the front desk if they had had a storage area and they did help is out and now we are enjoying our clean spacious room thank you best hotel stay ever :):):):):):):)

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunshinecyndi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 August 2014
Dear Sunshinecyndi,

Thank you so much for sharing your stay with us while in Astoria. I am happy to read that we could accommodate you and provide the extra space to store your sporting equipment. I think they were long boards if I remember right. I am glad you had fun and we look forward to serving you again in the future.

-Brandon Kraft
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

731 reviews from our community

Traveller rating
    307
    252
    117
    35
    20
See reviews for
223
342
26
64
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Coos Bay, Oregon
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 1 August 2014

This place is a comedy of errors. They lost our first reservations. Those were made by the manager. The second go around we got booked for "rooms with a view" for $16 less than the manager quoted. The "view" turned out to be one of a boat yard and the other the highway. Access to the place is challenging since one has to go down a dark side street and turn into a driveway that goes between a bank of U-Haul trailers and some old warehouses. The hotel itself is a bit old and dated and, frankly, shabby the rooms are tiny. For all this you get to pay, at the discounted rate, over $200 per night and that is during the week (weekends are more)! The grounds are a mess with trash scattered about and the little bit of landscaping looking a bit sad. The staff, though lacking competency, were very pleasant. My strong suggestion is find another plache, even if you have to pay a few dollars more or just keep moving down the road to another town.

Room Tip: Go elsewhere.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 August 2014
Dear Jon B,

I will share your comments with the staff on service and the level of cleanliness that you have mentioned. I apologize that there was a mixup in your reservation, but am glad we could accommodate you for the evening.

-Brandon Kraft
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scio, Oregon
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

My husband and I took the grandkids to this hotel for a couple of nights. My husband has been ill, and the hotel elevator came in handy. We loved the room. It was very nice and clean, the bed was comfy, and the pillows were nice. We had a view of the river and the bar. My husband loved watching the ships come in. The pool is small, and fairly shallow. The free breakfast was good. The staff were very helpful. We would love to go back. And 2 miles away, across the bridge to Warrenton, there is Fred Meyer.

Room Tip: Ask for a room that overlooks the water.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 24 December 2014
BarbaraS -

Thank you for staying with us.

We are glad that you and your grand kids enjoyed your stay with us and we look forward to

seeing you when you come back to the area.

Dawn DeLacey- GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Mirada, CA, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

This place is a little tricky to get to, but it is an ideal place to stay in Astoria. Close to Lewis & Clark sites and Astoria Column. Also close to the long bridge that takes you to Washington. Review requires 200 characters and I think I've said everything I need to say. We have stayed here twice in the last three years and found it to be excellent on both occasions. I'm not sure how much more I need to write to get to 200 characters, but if it is much more, I'm going to give up on filing out a review.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 December 2014
James M -

Thank you for your review.

We are happy to hear that you have had an excellent stay each time you have been here and that

you enjoyed our location.

We look forward to seeing you next time you come to Astoria.


Dawn DeLacey - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 July 2014

I have stayed at many best westerns. This stay was via a groupon. They advertised "make a splash 24/7 with our indoor pool". Nowhere in the ad did it say no kids after 10pm, nor was it posted in the hotel, nor was I notified upon arrival. I chose Best Western for our stay in Astoria specifically because we could enjoy the day activities then come back and swim (with my 7 year old late, which is a rare treat when you are 7). So at 10:10 we were headed down when staff (front desk lady who also checked us in, seemed to act in charge), notified us that it was adults only. So, I had to haul unhappy kiddos upstairs. I went back down alone to ask why I was not notified and if there was a place to voice my unhappiness and a young man who was very kind was referring me to a comment card or a website when the blonde woman interrupted and took over very rudely stating she told the man in my party who checked us in the policy and that she would discuss this with groupon herself(there was no man in my party, I checked us in). I let her know that I did the check in and that she did not inform me, she was very brief as she seemed overwhelmed due to many staff calling in sick. Again, she was very very snappy and rude to me, said "this was a business hotel" when giving explanation for the pool. Side note: Your cleaning and maintenance staff were amazingly kind, every single one greeted me upon passing with a kind hello and a warm smile(maybe you should promote them as they appear to have better customer service skills than your management). I understand if this is your policy as your pool is not separate from sleeping guests. But it should be noted rather than used as a family selling point. Had I have known, I would have stayed elsewhere and used Best Western for a trip with my husband in a Jacuzzi room instead. Sadly, I am not sure I will ever stay at a Best Western again after this experience.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Angelina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 August 2014
Dear Angelina J,

I am sorry to read that you had a less than enjoyable experience at our hotel. I have shared your comments with the staff and apologize for your experience. I have also talked with Groupon about the wording that is put out on the website advertising and will be working with them on better, clearer information in the future.

-Brandon Kraft
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sedro Woolley, United States
1 review
5 of 5 bubbles Reviewed 26 July 2014

I would definatly stay at this hotel again. It was quiet and the people were friendly. They have dog friendly rooms available. The breakfast was a great perk. We even had a balcony we could sit on in the evening. I recommend this hotel to anyone traveling down the coast.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 December 2014
SandraG-

Thank you for your review.

We hope to see you next time when you come to Astoria.

Dawn DeLacey -GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom, California
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 26 July 2014 via mobile

A very nice Best Western with an excellent breakfast. We had a nice corner room (3rd floor) with a view of the water and work yard. No view of the bridge at night from our room which was a little disappointing. Have to drive through a u-haul area to get to the hotel which was different. Overall a good stay.

Stayed June 2014
Helpful?
Thank Abby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon K, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review, 23 August 2014
Dear Vicki W,

I read your comments and want to apologize for the lack of customer service that you received on your stay. I have talked with the desk staff and hope you will give us a chance to change your perspective on your next visit.

-Brandon Kraft
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Astoria hotels
3.0 mi away
Hampton Inn & Suites Astoria
0.7 mi away
Holiday Inn Express and Suites Astoria
2.7 mi away
Comfort Suites Columbia River
Show Prices
Show Prices
Show Prices
0.6 mi away
Cannery Pier Hotel
Cannery Pier Hotel
#1 of 14 in Astoria
5.0 of 5 bubbles 1,125 reviews
0.4 mi away
Astoria Riverwalk Inn
Astoria Riverwalk Inn
#9 of 14 in Astoria
3.5 of 5 bubbles 593 reviews
1.6 mi away
Commodore Hotel
Commodore Hotel
#7 of 14 in Astoria
4.0 of 5 bubbles 198 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Astoria Bayfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Astoria Bayfront Hotel

Property: BEST WESTERN Astoria Bayfront Hotel
Address: 555 Hamburg Ave, Astoria, OR 97103-5939 (Formerly BEST WESTERN Lincoln Inn)
Phone Number:
Region: United States > Oregon > Oregon Coast > Astoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Astoria
#4 Business Hotel in Astoria
#5 Romantic Hotel in Astoria
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Astoria Bayfront Hotel 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Hotels.com, Travel Republic (UK) and Odigeo so you can book your BEST WESTERN Astoria Bayfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lincoln Hotel Astoria
Best Western Astoria
Astoria Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing