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“will not stay there again”

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Harvard Lodge at Sproul Ranch
texas
1 review
“will not stay there again”
Reviewed 7 July 2009

We stayed at the Sproul Ranch Cabin, you would think that for more than 200.00 per night there would be a better room. the bathroom shower was from a trailer house, the commode lid was broken, the stove was very old, and I found a bag of trash in the cupboard with a dirty used syringe and bloody gauze. There was one extra role of toilet tissue, and cooking utensils. We could not get in touch with any one regarding the facility, and the cell phones do not work out there. There are no phones in the rooms, so if you need to make a call, you have to go back into town. If you take a dog, they do not want them in the rooms, however, there is a kennel there but only for large dogs, small dogs can't stay in them, be prepared to pay 150.00 extra. That is their boarding fee. The taxes for staying there are 21%, so be prepared. I have stayed at the Harvard, and I just get the feeling these folks think they are above giving good service. I will try to stay elsewhere and frequent Ft. Davis often.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank medgurl492003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttimmons, Owner at Harvard Lodge at Sproul Ranch, responded to this review, 6 March 2010
We apologize for the unusual cleaning oversight. We make every effort to provide the cleanest accommodations and regret missing any trash from a prior guest. We do offer a kennel for large dogs for a charge of $10.00 per day. No pets are allowed in the rooms. The $150.00 charge applies only in the event that a guest disobeys our pet policy and their pet were to damage our rooms. Local and state hotel occupancy tax is 13%, not 21% as stated in the review. The reviewer is correct that cell phones do not work at the ranch, however each guest is informed that a landline phone is available in our pool cabana. The Cabin is recently remodeled and has never contained any trailer house items. We receive many repeat customers for our Cabin and continue to work to make it a clean, comfortable enjoyable overnight accommodation.
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31 reviews from our community

Traveller rating
    19
    7
    1
    3
    1
See reviews for
9
13
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3
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
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English first
A TripAdvisor Member
Reviewed 30 May 2006

We had completely the opposite experience of the previous reviewer. We stayed at the Harvard Hotel - the 8 room hotel owned by the same people who own the ranch lodge. The hotel was built in 2005, I belive, and was perfect. Good price. Excellent rooms - very comfortable, nice decor, microwave, fridge, coffee maker, TV and DVD player. Great bathrooms and we had all the "free" hotel stuff, except for lotion. The building the hotel is located in has a great coffee house and is on the main street in Fort Davis - which is precious.

We loved the hotel and will definitely stay again!

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 15 May 2006

When I made the booking, the person on the phone gave me incorrect and misleading information about the lodge on the ranch. For ex., the web said the "state of the art" gym was free, the owner said it was open all the time. Neither was true. And it didn't even have an incline or a flat bench. Then our room was missing and/or ran out of basic amenities (ie, shampoo, tissue paper). Service recovery/customer service was the worst. One positive -- the rooms are pretty. But the lack of customer service soured us on Fort Davis period.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harvard Lodge at Sproul Ranch

Property: Harvard Lodge at Sproul Ranch
Address: 1900 Sproul Road, Fort Davis, TX 79734
Region: United States > Texas > Fort Davis
Amenities:
Spa Swimming Pool
Hotel Style:
Ranked #3 of 9 Speciality Lodging in Fort Davis
Number of rooms: 7
Official Description (provided by the hotel):
This is a Ranch with hotel rooms. Please list it under Hotel/Motels. Thank you, Tammy Alvarado Manager ... more   less 
Also Known As:
Harvard Lodge At Sproul Ranch Fort Davis, Texas

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