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“Great location, nice hotel” 4 of 5 bubbles
Review of Courtyard Baltimore Downtown/Inner Harbor

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Courtyard Baltimore Downtown/Inner Harbor
Ranked #15 of 66 Hotels in Baltimore
Certificate of Excellence
Endicott, New York
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great location, nice hotel”
4 of 5 bubbles Reviewed 6 May 2014

The location is wonderful; in close proximity to Little Italy, Fell's Point and the Inner Harbor. There are numerous restaurants and some nice boutiques nearby, as well. The hotel offers basic breakfast choices (not included with the room) and convenient parking ($23 per day). For a better breakfast, I would recommend the Blue Moon Cafe on Aliceanna St or the Corner Bakery on E Pratt St. A trip to Little Italy is not complete without a visit to Vaccaro's Pastry shop.
The hotel is very clean, but the room is small--especially the bathroom. The coffee pot is set up in the corner of the sink, which further decreases the limited space. The bed was comfortable. There is a pool with a hot tub and a small fitness center. Unfortunately, weekday hours for the pool and hot tub are limited. I was impressed that the hot tub had a lift for disabled individuals. Minor complaint: the TV satellite signal was poor on some channels and the hallway noises could be easily heard under the door.
Overall, my husband and I enjoyed our stay at this hotel and would return.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abdelnero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 18 May 2014
Thank you for your recent stay at our hotel and for posting your comments for future guests to read. I am glad you found our location a good fit for what you wanted to do in Baltimore. You also mentioned one of my favorite places in the city, Blue Moon Café. It is a great spot for breakfast and another suggestion is Ms. Shirley’s over by the Inner Harbor. Both places have been on the Food Network and are local favorites. I am going to have our maintenance team do some testing on our satellite feed for our TV channels based on your comments so that we can improve for our future guests. I do hope the next time you are in Baltimore, you will stay with us again.
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497 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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  • French first
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  • Japanese first
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English first
New York City, New York
Level Contributor
263 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

The location of this hotel is really good. It's within walking distance to Fells Point and downtown. There is parking located within the building, but if you're lucky enough there is parking in the street.

We arrived pretty late one night, and we wanted some crabs. The hotel staff was really helpful and recommended a few places that were still open. He even called a few of the places to ask what time they closed without us having to ask him to do this for us. We ended up taking a cab, but when we realized how short the cab ride actually was, we walked home. Fells Point is about ten minutes by foot.

The hotel is really nice. The room was very comfortable. Just be mindful that there is an apartment building or another hotel right across the street and they can probably see you since you can see them.

We would definitely stay here when we are in Baltimore again.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BoysInNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 18 May 2014
We appreciate you taking the time to post your comments on Trip Advisor about your recent stay. I was delighted to see that our staff was able to find you crabs late at night because everyone needs that experience when they come to Baltimore. I will share your comments in our daily hotel meeting so they can hear how their efforts paid off. Hopefully we will see you again soon.
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Chicago, Illinois
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

I believe the current ranking of 20th is a little low for this hotel. The location is perfect with a 3 block walk to fells point and a 3 block walk to the main tourist areas by the water as well as a 3 block walk to little Italy. The hotel is very clean and updated and their person in charge of making sure everyone is happy (Denia) is great at her job. We had a problem with a noises neighbor and Denia was able to make it right. Try and get a room on the backside of the hotel, the street side rooms might be loud at night.

Room Tip: Back side rooms might be quieter. The street side rooms could have noise at night
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chitownfisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 18 May 2014
Thank you for your comments about your recent stay at our hotel and also for your vote of confidence that our rating should be higher. Our location in Harbor East does give our guest easy access to many parts of the city like you stated. I was also happy to read that Denia, our Guest Service Manager, was able to resolve the issue you had with noise. She is a wonderful assest to our team at the hotel and I will share your comments with her. We hope to see you again soon.
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Washington DC, District of Columbia
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

Clean, safe with excellent customer service & great location. The Bistro, is different than any other courtyard. They have the 25% discount for what we eat & drink. I thought this is an awesome plus. Very informative & cheerfu; staff. The only draw back, for me, is that the TV has no entertainment channels for an extended stay hotel. No Food, Travel, Bravo or any other entertaining channel is available in the room. The lobby is nice but way too cold at the TV area, due to AC! I will recommend it & will come back again. Thank you all guys, ladies & gentlemen there.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zalfa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 5 May 2014
Thank you for posting your review on Trip Advisor about your recent stay at our hotel for future guests to read. At our hotel, throughout the year we run different specials for our Marriott Reward members and based on your comment it looks like you must be a Platinum member and that is why you received the 25% in the Bistro. This changes from time to time and is just our way of saying thanks to loyal Marriott guests and rewards members. We are due to update our TV listings by the end of the year, so I will keep your suggestions on what new channels we should add in the future. I have also had our maintenance department look at the AC in the TV area. Thanks again for your review and your recent stay with us!
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New York City, New York
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

Stayed here after much research and was not disappointed. Kahn at the front desk and all of ladies could not be More friendly or accommodating. Location is perfect as it is not right in the middle of all the touristy stuff but close enough for a nice scenic
walk. This is an upscale neighborhood with lots of nice shops and restaurants. There is even a whole foods attached to the building if you need some snacks. The hotel appears to have been recently redone as everything was sleek, modern and fresh looking. Glad I made this choice.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pas73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 5 May 2014
Thank you for taking the time to post your comments about our recent stay at our hotel. We really do enjoy hearing from our guests; so that we can continue to improve in the areas we need to and also celebrate our successes. Today we will be celebrating with Khan for providing great customer service to you during your stay. As you stated, our location in Harbor East gives our guests easy access to all the major attractions plus great local neighborhoods like Fells Point and Little Italy. We hope to see you again soon.
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Picton, Canada
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 16 April 2014 via mobile

Stayed here for 2 nights and found the room, staff etc to be superb. The speed at which breakfast was served was exemplary! The bed was comfortable, and the only thing my room lacked was an interesting view. I would certainly stay there again.

Stayed April 2014, travelled on business
Helpful?
Thank HoHumAnotherTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 20 April 2014
We really appreciate you taking the time to post your comments about your recent stay with us. I have shared your review with our Bistro staff so they could hear your comment about how fast they were able to serve you breakfast. They do try their best to serve a quick and friendly breakfast in our Bistro to all of our guests. Hopefully we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 April 2014 via mobile

I called this hotel after booking and explained to them that I was bringing my husband for his birthday to an Orioles game and that It was a suprise. Tamara gave me some excellent ideas and even picked up the wine I had ordered at Bin 604 ( her suggestion) after her shift so that it would be at the hotel and ready for our arrival Saturday. She also arranged for the cake to be picked up and had us upgraded to a king suite. When we arrived her shift was later in the afternoon so she left Ashley in charge of getting the room ready with the cake, wine ect.... so my husband would walk in and be surprised. We were traveling with friends and they even made sure their room was ready early with ours and that our rooms were next to each other.
My husband and I travel a lot . We have never experienced the outstanding customer service that this hotel provides. Those two ladies went above and beyond to make our stay special.
I highly recommend this hotel! It was very clean, everyone had a smile and all the employees were very friendly.
THANKS AGAIN To Tamara and Ashley. We really appreciate all that you did for us!

Stayed April 2014, travelled with friends
Helpful?
1 Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review, 20 April 2014
Thanks for posting your review on Trip Advisor about your recent stay with us. I have shared your comments with both Tambra and Ashley, so they could hear first hand how their hard work was appreciated by you and your husband. They both were very excited about doing this for you and they were happy to hear everything worked out. I also read your comments to the entire hotel staff at our daily meeting, so they could hear how doing that something a little bit extra really makes a difference in a guest's stay. We do try our best to make all of our guests happy and I am gald we were able to do this for you. I hope we see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Baltimore Downtown/Inner Harbor

Property: Courtyard Baltimore Downtown/Inner Harbor
Address: 1000 Aliceanna St, Baltimore, MD 21202-4341
Region: United States > Maryland > Baltimore > Little Italy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Baltimore
#17 Business Hotel in Baltimore
#20 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Baltimore Downtown/Inner Harbor 3*
Number of rooms: 205
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard Baltimore Downtown/Inner Harbor provides greater flexibility and choices for our guests. This Inner Harbor hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. This hotel near downtown Baltimore is also conveniently located near the National Aquarium and one and a half miles from the Baltimore Convention Center. We offer a well-equipped fitness center, indoor pool and whirlpool. A 24-hour business center and boarding pass printing service is also available. Your stay at Courtyard Baltimore Downtown/Inner Harbor is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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Also Known As:
Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
Baltimore Marriott
Baltimore Courtyard

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