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All reviewssleep numberroland parkloyola universitywilliams sonomaquiet locationinner harborrooms are spaciousjohns hopkinswould stay againnice stayeasy accesshousekeeping staffup to dateroom servicefitness centershuttle serviceking bed
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Reviewed 11 April 2011

The walls must be paper thin because I could hear everything and everyone. It seemed pretty clean and I actually had an acceptable meal. The bathrooms are quite outdated and the decor is - interesting. I would probably choose somewhere else next time. But, having just come from a stay in one of the worst hotels ever, this seemed pretty good at first. It's disappointing because of the great location. They really need to pay attention to these reviews - the staff does not really seem to be that concerned with service.

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank clh6262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2011

Room was small and there was NO HOT WATER in the morning... was late for my workshop because of it. When I called Guest Services, their answer was "It happens"! Also the service in the restaurant was horrible!

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Charlotte031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
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Stayed: July 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017
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  • Stayed: August 2016, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Customer Care at Radisson Hotel at Cross Keys, responded to this reviewResponded 11 May 2017

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Reviewed 19 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather p, Hotel Reputation Champion at Radisson Hotel at Cross Keys, responded to this reviewResponded 20 March 2017

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