wonderful service for a last minute trip. Preston Rooks, the concierge worked with me on Friday night via email to secure a dinner reservation on Saturday, then even arranged our transportation. He was knowledgeable, friendly, and efficient. Check in was a breeze and the room was lovely. When I received the email of our bill, there were 2 overcharges...a minibar charge...the minibar was never even opened...and an overcharge for breakfast. They were minor charges, but for over $500.00 a night I expect better. It took a phone call and 3 e-mails before it was corrected. We only stayed overnight so I would be concerned about false charges that could occur in a longer stay..
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- Also Known As:
- 4 Seasons Baltimore
- Four Seasons Baltimore Hotel Baltimore