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“Great stay!”

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Best Western Plus Hotel & Conference Center
Ranked #39 of 67 Hotels in Baltimore
Reviewed 11 November 2013

The Best Western in Baltimore, MD was an excellent value, and close to family that we were visiting. Very comfortable bed, clean room, friendly, helpful Staff. The free full breakfast was very tasty, and the Staff kept everything well stocked. The Hotel provides a free Shuttle service into downtown Baltimore, which is convenient. The price was fair, I inquired about a AAA discount, and was offered the Manager's Special, which was a pleasant surprise.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank scoutsimba2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 2 March 2014

It's nice to hear you found your stay pleasant and that you enjoyed our complimentary breakfast. Thank you for taking the time to share your experience at the Best Western Plus in Baltimore with other TripAdvisor readers.

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979 - 985 of 1,282 reviews

Reviewed 4 November 2013

We (my brother and three sisters) spent three days at this hotel in late October 2013. We were in Baltimore to keep vigil with our Father, who was in a coma in a nearby hospital and would not come out. The hotel itself was fine. In fact it exceeded our expectations. And, knowing our situation, they were extremely accommodating about the uncertainty of our stay from day to day.

But the person we really want to talk about is Miranda, our server in the restaurant. Miranda was exactly what we needed. She knew our situation and seemed to know exactly what to say. Just the right mix of cheerfulness and concern. When we came back from the hospital for the last time, we found Miranda and she consoled us like a member of the family.

Okay, if you want gourmet food you may want to look somewhere in downtown Baltimore. But if you want good food and good company, you couldn't do better than the Best Western Plus and Miranda. We hope this hotel knows what a good person they have as their employee.

  • Stayed: October 2013, travelled with family
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Thank Geok64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 6 January 2014

First, I would like to express our sympathy for your loss. I'm sure it was a very difficult situation for you and your family. We appreciate your recognition of Miranda and have shared it with her Supervisor and even posted a copy on the Employee board in the Employee lounge.

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Reviewed 4 November 2013

Wonderful hotel and location. If you're ever in the area, this is the place to stay. This location is one of the best I've ever visited. The room was spectacular, huge, and most of all, very clean. The bed was the most comfortable one I've ever slept in. My room was located on the twelfth floor where it was so peaceful and quiet, no distractions what so ever. The breakfast was the best. I really enjoyed my stay, wish it was longer, but for fun, not for business.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 6 January 2014

Thank you for your very kind review. We really do strive to provide a positive stay and excellent customer service, so it's always nice to hear we succeeded. We hope you will visit again soon...on vacation.

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A TripAdvisor Member
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Reviewed 2 November 2013

We found this hotel very accommodating during the recent prolonged hospital stay of a family member. Very pleasant staff and clean room with a special floor for hospital patients and family. I would highly recommend this hotel

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 6 January 2014

I'm happy to hear that our staff and accommodations exceeded your expectations during your visit. We hope you will stay with us again the next time you are in Baltimore and hope it is for a vacation instead of a hospital visit for your family member. Thank you for your review.

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Reviewed 22 October 2013

I chose this hotel for its location. It is close to and easy to get to from any where in South East Baltimore City/Baltimore County. It is also just off of I-95 with good access. I found the hotel to be appealing to look at and the staff profesional and helpful. The room was comfortable and well appointed. They also have rooms for smokers which I really appreciated. Overall, an excellent stay!

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
Thank David R. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 6 January 2014

Thank you for pointing out our convenient location and easy access off I-95. Since so many hotels have gone totally "no-smoking", we find many nights when our smoking rooms are all sold out. Thank you for your positive review and we hope to see you again soon.

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Reviewed 19 October 2013

the room was spacious, attractive, comfortable. the bed was very comfortable. the staff was extremely accomodating and pleasant. the breakfast was decent. we had a large boisterous family next door, and the noise carried into our room. I called the desk and they immediately and cheerfully moved me to a wonderful quiet room

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Judith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 27 November 2013

I'm sorry to hear about the "boisterous family" in the room next to you and happy to hear that the problem was quickly resolved. Thank you for your review and thank you for choosing the Best Western Plus in Baltimore.

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Reviewed 15 October 2013

But the hotel was well appointed, dining staff cheery & nice, there was lots of parking available, AND, the hotel was very convenient for hopping onto and off of I-95. We were in the area for business for 5 days, but there are so many things to do and see in the Balto area, that we'd like to go back for fun. This particular Best Western Plus would be where we would hang our hat for same. Great value for the dollar invested.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank caso2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this reviewResponded 27 November 2013

Thank you for also pointing out the positive things like the convenient location, free parking and friendly staff. We look forward to you "hanging your hat" with us the next time you're in Baltimore.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel & Conference Center

Address: 5625 Odonnell St, Baltimore, MD 21224-4630
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
Price Range: £70 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hotel & Conference Center 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

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