We were promised, told and offered a room on the 8th floor harbor view. I made four phone calls including when I made reservations five weeks out--each time telling me if I arrived to check in at 4 pm that room would be available and given us. I called two weeks before right up to two days before always told 8th floor harbor view was available for us. Killed myself driving nine hours to get here by 4 pm. Checked in and now I'm sitting here on the 2nd floor wide awake in middle of night listening to drunks down an alley and staring at broken windows of a run down building just a few feet away!! At 4 pm when I asked the desk clerk...I was told that 8th floor room was still available but they were saving it for someone else!!! Someone else not yet there!!! That is just wrong!!! Despite anything else right or wrong about this hotel I'll never share anything else because this is just lowdown wrong to treat people this way.
- Official Description (provided by the hotel):
- A Contemporary Downtown Baltimore Hotel, The Brookshire Suites, BW Premier Collection, is a blended combination of Baltimore's urban spirit and the vibrant energy that comes from its community. We have crafted a lifestyle boutique hotel that welcomes you to Baltimore. Industrial elements, bold black and white photographs of local artists and street inspired art celebrate the creativity and speak to the hotel's artistic and unique feel. Charm City is alive and on the walls, thanks to local artist, Michael Owen the creator of the Baltimore Love Project. The lobby is home to RedBAR, where you can experience the local flavors of Baltimore by enjoying coffee, craft beers and local wines. Settle into the communal space and enjoy light conversation with fellow travelers or play board games while enjoying music. ... more less
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- Also Known As:
- Brookshire Hotel Baltimore
- Brookshire Suites