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“Good room, loud air conditioner”

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Days Inn Baltimore Inner Harbor
Ranked #20 of 66 Hotels in Baltimore
Certificate of Excellence
Springfield
1 review
“Good room, loud air conditioner”
Reviewed 4 August 2014

Excellent, except that the air conditioner was very loud and made sleeping difficult. Gerald at the front desk was friendly & had a contagious enthusiasm.

Stayed August 2014, travelled with friends
Review collected in partnership with Days Inn

Helpful?
Thank Philip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIIHmgr, General Manager at Days Inn Baltimore Inner Harbor, responded to this review, 5 August 2014
Dear Philip G.,

I would like to thank you for taking the time to share your experience during your stay with us. We appreciate all feedback, and I’m glad to hear that your stay with us was pleasant despite the maintenance issues during your stay.

I’m also very pleased to hear of the exceptional serviced provided by Gerald and I will be sure to convey your kind words to him personally.

Thank you again for your positive feedback, and I hope that the next time you're in Baltimore, we will once again have the privilege to serve all of your needs.

Sincerely,

Alison Jones, CRME
General Manager
Days Inn Inner Harbor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
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English first
Amsterdam, The Netherlands
2 reviews
Reviewed 4 August 2014

This hotel is absolutely worth it's price. Especially because it has the most helpfull staff we've ever met. We had some problems with shipping our stuff back to Europe and they couldn't have been kinder and more helpfull.
More facts: nice little swimming pool with life guard, good kitchen for dinner although the breakfast is too expensive for what it is. Clean rooms, queen beds don't have the best matrasses, especially when you sleep with two people in them. Walking distance of harbour front with shops and restaurants. And once again: we love the staff!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Wies L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIIHmgr, General Manager at Days Inn Baltimore Inner Harbor, responded to this review, 5 August 2014
Dear Wies L.

I would like to thank you for taking the time to share your experience during your stay. We appreciate the positive feedback and I'm thrilled to hear that your stay with us was an enjoyable one. I'm always pleased to hear that you encountered a positive welcome and assistance from our staff.

Thank you, again for your positive feedback, and I do hope the next time your travels bring you back to area that we will once again have the privilege to serve all of your needs.


Sincerely,

Alison Jones, CRME
General Manager
Days Inn Inner Harbor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheboro, North Carolina, United States
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2014

My expectations for this property were not too high as I had stayed at other Days Inn hotels and they were average at best. I ended up here because we had tickets to the O's game and could not find another reasonably priced room within walking distance. The hotel staff was extremely polite and accommodating. The room was nicely decorated BUT the bathroom was the size of a Porto John. Teeny tiny. The room itself was tiny also and the window was placed at an angle where you really couldn't look out...it was just for light into the room.

The bar served good drinks at a reasonable price. The breakfast buffet can be skipped. Tired food for $13/head. But the coffee shop in the lobby was nice and had a good variety at reasonable prices.

The hotel is incredibly convenient and family friendly. The pool was clean and heated.

It isn't the Marriott or the Sheraton but it's a value hotel that's clean and convenient with a few amenities...but not many.

Room Tip: Higher floors rose above the sounds of the city.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIIHmgr, General Manager at Days Inn Baltimore Inner Harbor, responded to this review, 4 August 2014
Dear Steve J.,

Thank you for your comments pertaining to your stay. We're always happy to hear about how our hotel is within walking distance to the local attractions and reasonably priced.

Our management team meets frequently to discuss ideas to make our guest more comfortable therefore; your comments will be addressed.

Thank you again for your positive feedback and I do hope that next time your travels bring you to the area we will again have the privilege to serve all of your needs.

Sincerely,

Alison Jones, CRME
General Manager
Days Inn Inner Harbor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 August 2014

I planned to write this review about the comfortable beds, great location and better than expected room, that was until it took over 20 minutes to find someone at the front desk. Calls (20+ rings) and 15 minutes waiting in the lobby. When staff member finally showed up, she did not care at all that we had been waiting. She honestly looked annoyed to be asked to do her job.

All proving that a good stay can easily be ruined by one uncaring employee.

Room Tip: Stay away from the elevator -- it was a little noisy.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NanceeLeeAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bartlett, Illinois, United States
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014

We took a last minute trip to Baltimore and were able to book a room for the evening at this Days Inn. The location was perfect for our visit and the employees were very helpful when asked for dining suggestions.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIIHmgr, General Manager at Days Inn Baltimore Inner Harbor, responded to this review, 4 August 2014
Dear Kim S.,

I would like to thank you for taking the time to share your experience during your stay at the Days Inn Inner Harbor. We appreciate the positive feedback and I'm pleased to hear that your stay was an enjoyable one. I'm always pleased to hear that you encountered a positive welcome and assistance from our staff.

Thank you again, for your positive feedback, and I do hope the next time your travels bring you back to the area that we will once again have the privilege to serve all of your needs.

Sincerely,

Alison Jones, CRME
General Manager
Days Inn Inner Harbor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Baltimore Inner Harbor

Property: Days Inn Baltimore Inner Harbor
Address: 100 Hopkins Pl, Baltimore, MD 21201-2602
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Baltimore
#21 Family Hotel in Baltimore
#21 Business Hotel in Baltimore
#23 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Days Inn Baltimore Inner Harbor 3*
Number of rooms: 250
Official Description (provided by the hotel):
Awarded 2008 Hotel of the year from Days Inn Worldwide. Just added new coffee shop serving Seattle's Best Coffee! The Days Inn will Exceed your expectations! ... more   less 
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Also Known As:
Days Inn Inner Harbor Hotel Baltimore
Days Inn Inner Harbor Baltimore
Days Inn Baltimore
Baltimore Days Inn

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