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“Wonderful Experience” 5 of 5 bubbles
Review of Royal Sonesta Harbor Court Baltimore

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Royal Sonesta Harbor Court Baltimore
Ranked #7 of 66 Hotels in Baltimore
Certificate of Excellence
Wantagh, New York
1 review
“Wonderful Experience”
5 of 5 bubbles Reviewed 20 February 2014

I can't say enough about our wonderful stay at the Royal Sonesta Harbor Court. It was lovely, clean and, best of all, the staff was friendly, accomodating and knowledgeable. Walking distance to many attractions. The aquarium package was reasonably priced. Can't wait to go back!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 24 February 2014
Dear Christina N., Thank you for your raving review of our your recent visit for for giving us 5 stars. The staff and I are very pleased to hear that you enjoyed your stay with us. We certainly look forward to welcoming you back in the future.
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1,364 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (396)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 18 February 2014 via mobile

I bought the groupon for this hotel. I booked a king room with no view, but the night I wanted didn't have any kings, so they gave us two twins with a view. Best view in all of Baltimore, though that's not saying much. Rooms are huge. Nice and traditional hotel.

Stayed February 2014, travelled as a couple
Helpful?
Thank Ariella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 19 February 2014
Dear Ariella G. Thank you for taking the time to share your experience during your visit at the Royal Sonesta Harbor Court Court. The staff and I are pleased to hear that you enjoyed your stay and the wonderful view from one of our harborview rooms. We hope to have the opportunity to welcome you back in the future.
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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 17 February 2014

My husband and I looked online for a nice hotel an yes online Royal Sonesta looks absolutely beautiful! That is about where the beauty STOPS! I had to clean the toilet because there was poop smeared on it (needless to say it hadn't been cleaned before us) the sink was also dirty with hair around it. Te blanket on the bed had coffee stains (we dnt drink coffee). They charge $30 a night for u to have a microwave.. They also charged us $100 on our card for "incidentals" which was not told to is beforehand.. Upon leaving I checked the receipt and they charge a "room state tax" along with "room occupancy tax" along with the charge for the room... I had to drinks and when housekeeping came they set the glasses in the hall and 2 days later they were still there... If u go by the pictures then that's the place but physically IT SUCKS...

  • Stayed February 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tikka3k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 28 February 2014
Dear Tikka3k, thank you for your review and sharing your feedback. Please accept my most sincere apology for not living up to your expectations during your visit. Your experience is not acceptable and is most unfortunate. The issues you experienced during your visit have been investigated and please know each concern has been discussed with our department managers and staff in an effort not to have these types of incidents repeated. Thank you once again for your feedback. If you wish to discuss your visit in more detail, I would be happy to hear from you. I can be reached at bhaislip@sonesta.com.
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 17 February 2014 via mobile

My husband surprised me with a nights stay here for Valentines Day!
PROS: Great Harbor view and mini Keurig!

CONS: For the price of the hotel stay I would have liked there to be bathrobes in the room as advertised. Also there was a large spot in the carpet in the room. Valet was very expensive almost $45 for one night. Cheaper to park in garage.
They have 24 hour room service but it costs $30/night to have a microwave. Felt a little nickeled and dimed for amenities that should be and are provided at similarly rated hotels. Also Housekeeping just walked in on us at 9:00am without knocking on door. Be sure to put the Do not Disturb sign on the door

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Sottley75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 19 February 2014
Dear Sottley75, Thank you for taking the time to share your feedback with us, and we are delighted to learn you enjoyed the views overlooking the picturesque waterfront. Let me know if you have time to review your feedback further. My contact information bhaislip@sonesta.com.
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1 review
5 of 5 bubbles Reviewed 15 February 2014

We stayed at the hotel Thursday and Valentines day / night. Room with a view overlooking the harbor. Comfortable and clean.

Great hotel. Girls behind the front desk were awesome. We must say Don, who works out front is the heartbeat of hotel. Simply nice, helpful, and made our stay wonderful. Such a nice guy. We are Don fans 100% and look forward to seeing him again at our next stay. We would highly recommend this hotel.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Estengel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 18 February 2014
Dear Estengel, Thank you for the 5 star review of our property. The staff and I are delighted to hear that you enjoyed your stay with us. So very nice of you to mention our staff and how helpful they were during your stay. I would have to agree with you about Don, he's a rare gem. Thank you again, and we look forward to welcoming you back in the future.
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Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 February 2014

We went to this hotel for one night. We got it on Priceline express deals and it ended up being a great deal. It is a beautiful hotel and had wonderful service. The only thing is that it is an "old money" hotel. I usually like to stay in sleek, new hotels and that was not this. It was perfectly clean, clean crisp duvet covers which I love, and a nice view of the courtyard. We didn't use any amenities except the tv in the room, which had awesome coverage of the Olympics so that was fun!
Just due to the "old world money" type of look, I wouldn't choose to stay here again, but that's really personal a preference, there wasn't a thing wrong with the hotel, and it was, as I said before, perfectly clean, which I think is the most important thing for any traveler,

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank East_coast1014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 14 February 2014
Dear East_coast1014, Thank you for the 5 star review of our property. The staff and I truly thank you for your kind words and were glad to hear that you enjoyed your stay. The staff makes every effort to keep the hotel as pristine as possible; they work very hard around the clock to ensure our guests are able to enjoy their stay. Thank you again and the staff and I hope that you will visit us again in the future.
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Athens Greece
Level Contributor
287 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

Junior suite with a view was lovely. Huge bathroom with huge bathtub, separate huge shower room and tv. Bigger than NYC Plaza baths. Very efficient front desk staff. Forgot something valuable in room, picked up from security next day. Bell hops pleasant, helpful as were doormen with taxi help. Comfy beds. Black velour slippers +++++, black cotton robe! coffee maker! spacious quarters. Room service. Walking distance to inner harbor, shopping, restaurants. Perfect. $8 cab fair to train. $14 to JHopkins. Did not try available spa services this trip, next time.

Room Tip: Junior suite, harbor view.
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank smartiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 11 February 2014
Dear smartiq, Thank you for another 5 star review of our property. We truly appreciate you taking the time to tell us about your stay. The staff and I are glad to hear that you truly enjoyed your time with us. We look forward to welcoming you back on your next trip to Baltimore.
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Additional Information about Royal Sonesta Harbor Court Baltimore

Property: Royal Sonesta Harbor Court Baltimore
Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Baltimore
#4 Romantic Hotel in Baltimore
#4 Luxury Hotel in Baltimore
#7 Family Hotel in Baltimore
#20 Business Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore

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