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“Great hotel, friendly staff, perfect location”

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Royal Sonesta Harbor Court Baltimore
Ranked #8 of 66 Hotels in Baltimore
Certificate of Excellence
South East
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great hotel, friendly staff, perfect location”
4 of 5 bubbles Reviewed 10 August 2014

Never been to Baltimore before, decided to spend a bit extra on staying at the hotel as it overlooked the harbour, and we weren't disappointed . Booked a room with a harbour view and were delighted to be upgraded to a corner room, with 2 floor to ceiling windows and an exquisitely comfortable four- poster bed.
Staff were very friendly and helpful. Bathroom enormous, spotless, nice toiletries, and to my teenage kids delight , had a tv.
Decor is a little old fashioned and quirky, everything clashes a bit! But I found that rather charming compared to the blandness of the other hotels we stayed in on our trip.
Nice little pool and hot-tub too.
Would thoroughly recommend.
ONLY BAD THING - rather expensive parking $43.50 a night after tax !

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank pc-37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
We really appreciate the detail of the comments in your review; thank you for staying with us and thank you for taking the time to deliver such great feedback! I am grateful to hear that our amazing staff made such a great impression, including one of our associates at the Front Desk who granted an upgrade to a 900-square foot suite with two bathrooms!

I'd like to address two of the cons you listed: regarding parking, unfortunately, like most other Inner Harbor hotels, we do not own or manage our parking garage. Parking fees are quite common at East Coast hotels, and our fees--currently $26 per night for self parking and $36 for valet parking, plus the 20% Baltimore City parking tax--are well within line in comparison to other downtown Baltimore hotels.

Regarding the furniture colors and patterns, stay tuned to this space regarding our exciting plans that will result in entirely new guestrooms and suites by the start of next spring!

We look forward to hosting you again soon!
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1,404 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (405)
Date | Rating
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English first
Grantville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

My family and I decided on a last minute trip to Baltimore to see a Ravens game. We wanted to stay some place nice and within walking distance to the stadium. This was a spur of the moment trip so we had very little planning time. I literally called to make reservations while we were already in route to the game. We had never stayed at the Royal Sonesta Harbor Court before so we were anxious to see what it was like. WOW!!!! We were impressed!!!!! Each and every person that helped us, from making the reservation over the telephone until the time we checked out, was FABULOUS!!!! When we arrived at the hotel we were greeted by the most cheerful, helpful, courteous staff. Our valet was great. Upon check-in the front desk attendant was superior!!! The hotel up-graded our room for us - a terrific surprise. The room was top-of-the-line. Had everything we needed, plus more. This will be our new favorite place to stay when we are in the Baltimore area. We can't wait to come back!!!!!

Room Tip: Harbor-view rooms provide a beautiful view!!! Definitely recommend!!!!!
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
Angela, your title says it all--we've become your favorite place to stay! That is a striking statement and tells us a lot about the terrific service you received from our amazing team. Reading your comments, it sounds like we set the right tone for a great stay through a favorable reservations process, a warm greeting from our front door and valet parking team members, a friendly check-in, and the ability of our Front Desk team to grant an unanticipated room upgrade. While we cannot always deliver an upgrade, we do strive to deliver that same warm, genuine service you received to each and every guest, each and every stay. We certainly look forward to welcoming you back soon!
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San Antonio, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Family had a great time. The location was ideal for all of the sightseeing and restaurants we went to. The hotel staff was very friendly and accomodating. The room was nice, but the carpets had a few wear and discoloration areas.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Billiam88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
Thank you for visiting the Inner Harbor all the way from San Antonio! Baltimore has teamed up with San Antonio and Anaheim to share in future convention business, so our cities will be sharing a lot of business in the coming decade if all goes according to plan! We are glad to hear that your family had a great time visiting Charm City, and that our ideal location just steps from the restaurants and attractions of the beautiful waterfront played a large role. Regarding the wear and discoloration on the guestroom carpeting, we hear you loud and clear. In fact, stay tuned to Trip Advisor for details of our exciting plans that will address this concern and so much more!
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Saint Louis, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2014

Anthony who greeted us was great! They saw we were tired travelers and upgraded our room. Our stay was short but memorable. Highly recommend the hotel. The service we received from all the staff was first rate. The food was very good. They were also helpful in directing us to local attractions

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank larry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
Larry, thank you for a review that brings a smile to my face! Anthony and our entire team at the Front Door of the hotel are renowned for delivering memorable service. I'm glad that the Front Desk team added to the terrific first impressions of our hotel by granting an upgraded room and giving great recommendations for sites to see and places to dine while you were visiting the Inner Harbor. We will share your review with both teams as our staff deserves the extra recognition. Don't wait until the Cardinals return to town in several years before coming back to visit Charm City--we want to see you again before that!
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Baltimore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2014

Great location with easy access to Baltimore Inner Harbor. Spacious room with terrific view of harbor; friendly and helpful staff; overall a wonderful vacation experience for our first visit to Baltimore.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta

Helpful?
Thank Jeanette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
Jeanette, we appreciate that you took the time to deliver such a thoughtful review of our Inner Harbor hotel! We are especially grateful that you took the time to compliment our amazing team. Let's face it, while our terrific location is quite appealing both to business guests and vacationers, but without the top-notch service delivered by our staff each and every day, we would not generate the incredible feedback provided on a near-daily basis by members of the Trip Advisor community. We are glad you enjoyed your vacation, and we certainly hope that your next visit to 'Charm City' includes a stay at the Royal Sonesta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore
1 review
5 of 5 bubbles Reviewed 5 August 2014

Would highly recommend the Royal Sonesta Harbor Court. Very nice rooms and wonderful views and location. Have stayed at a number of places in Baltimore but this was the nicest of them all. Really like the view of the Inner Harbor.

Stayed August 2014, travelled as a couple
Review collected in partnership with Sonesta

Helpful?
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
William, thank you for a glowing review of the Royal Sonesta Harbor Court Baltimore! Your comments are especially rewarding to our team based on your experiences at other hotels in Baltimore in the past. As you mentioned, our location right along the Inner Harbor is key, as not only does our location afford spectacular waterfront views, but it also means we are within easy walking distance of all the major museums, restaurants, stadiums, and nearly every other popular downtown Baltimore attraction. We hope we've become your go-to hotel in 'Charm City'!
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Baltimore
1 review
3 of 5 bubbles Reviewed 5 August 2014

Stayed here for the Maryland Bar Exam.
Had dinner which was unremarkable, and breakfast which arrived 45 minutes late. :(
Location of hotel is amazing.
Room was clean and comfy, though I definitely saw a thick layer of dust under the nightstand. Bathroom was spotless.

TV had many channels and worked well.
Room was very dim, which would have been romantic, but since I was there for the bar exam, made it difficult to study.
Bed was incredibly comfy, clean, and lots of nice pillows! When the room was cleaned, it was perfectly done.

I wish the pool were open till 10, not 8. Pool was fantastic!

All in all, it was a decent, if unremarkable trip.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta

Helpful?
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, 17 August 2014
Rachel, first and foremost, we hope you receive great news soon regarding the bar exam! We thank you for choosing the Royal Sonesta Harbor Court. We appreciate the warm comments about our location--we are ideally situated directly across the street from the Inner Harbor, meaning we are walking distance from the Maryland Science Center, National Aquarium, Harborplace and the Gallery, as well as Oriole Park at Camden Yards and M&T Bank Stadium.

Two great pieces of news: in the near future we anticipate expanding our pool hours, as Baltimore law will no longer require a lifeguard on duty. Stay tuned for further details. Also, we have exciting news coming just around the corner about exciting enhancements we will be making to the property that will certainly result in brighter guestroom lighting in the near future. We hope you'll come back soon to experience the exciting changes!
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Additional Information about Royal Sonesta Harbor Court Baltimore

Property: Royal Sonesta Harbor Court Baltimore
Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Baltimore
#4 Luxury Hotel in Baltimore
#4 Romantic Hotel in Baltimore
#7 Family Hotel in Baltimore
#20 Business Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore

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