Great location but TERRIBLE customer service from everyone but the lady bartender and the parking lot attendant! Room appeared nice at first until the ancient wall unit furnace "tried" to come on but all it did was whine and whistle and spit out cold air! When we tried to adjust it so the noise would stop the plastic vents fell out...apparently someone before us tried the same thing and broke them out. Stains on the curtains that I dont even want to know what they were...electrical outlets didn't work in 3 of the outlets and when we asked for an extra blanket were told we had to come to the desk to get it...no housekeeping on at 9pm. Make sure to get rooms on the far side closest to the stadium because there is a fire station just across the street and trust me its a busy one and very loud!! I had read the reviews so was prepared with ear plugs but wasnt prepared for the rude and unprofessional front desk staff both at check in and check out! maybe we just had the B Team because most of the reviews say the staff is great....sadly NOT my experience!
- Official Description (provided by the hotel):
- From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Inner Harbor Hotel Baltimore
- Baltimore Holiday Inn