I stayed in this hotel for a weekend while visiting family in the area. The hotel is more fancy than I'd reckon a Holiday Inn would have been, but it was a pleasant surprise. The rooms were cozy even though I had to cut through the outside to get to the tower where my room was located. The complimentary hot apple cider and hot cocoa in the lobby were strategically placed to keep me warm on the way to my room.
The front desk staff were very friendly and all of the staff were very knowledgeable about the attractions in the area where there was great food and fun atmosphere. The hotel restaurant, Eden West, was a gem in itself. The bartender, Hope, recommended the crab cakes, which were nothing short of as amazing as she made them sound! I also had the fried cheesecake, (which I had never before heard of such a thing) and my, was it a treat! Though there was no crowd at the bar, I enjoyed conversation with the bartender and a few other guests.
Checkout was speedy and John, at the front desk sent me home with a smile! Will definitely stay here the next time I visit Baltimore!More