I am a customer service trainer so I know a little about the topic. In fact, that is why I was at this hotel -- to teach a day long seminar on Customer Service Management. I travel around the country to teach and stay in countless hotels. And few of them made me feel as welcomed and comfortable as this one.
One person stood out above all others, front desk champion, Sonika McFadden. She saw that I was having a tough week of traveling, and went out of her way to turn my week around. Now, that is good customer service. And that is what will bring me back! Thank you again, Sonika
- Official Description (provided by the hotel):
- From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, TripOnline SA, Cancelon, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Baltimore-Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Inner Harbor Hotel Baltimore
- Baltimore Holiday Inn