I was expecting more from a Hyatt Regency located downtown. In all fairness I just slept there but saw enough to know I would never return. Was in a Hyatt lower end hotel days earlier which was not as nice but definitely felt better kept. Check in was standard and easy though both their self kiosks were out if order.
Ran to bar to get a wine to go 7 minutes before close. It was crowded and the bartender was working incredibly hard serving drinks and food. But by the time we got his attention it was 8 minutes after closing. He did do the right think and served us after we informed him if our wait.
My real disappointment was the room. In need of love. Everything felt used. Scraped and scratched. The outlet in the bedside lamp didn't work. The other one did luckily but was sensitive to movement.
I would give the bathroom an above average as it seemed updated.
The air was on 60 at midnight. Even after shutting it off I froze all night. The TV was difficult to turn on and off. The front desk refunded my Wifi fee for the trouble which I thought was nice. I was not complaining just telling her I had to leave it on.
The common space is average and clean. Did not eat but grabbed a Starbucks, made just as I like it.
Average stay but the room which is where I spent my stay brought the experience down.
- Official Description (provided by the hotel):
- Nestled in the heart of downtown, this AAA Four-Diamond Inner Harbor hotel offers a luxury gateway to this enchanting waterfront town. Catch an Orioles’ game at Camden Yards, crack crabs in the Inner Harbor, or explore the wonders of the sea at the National Aquarium. Take advantage of modern meeting venues within our hotel in Baltimore Inner Harbor - just steps from the Convention Center. ... more less
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- Also Known As:
- Hyatt Regency Baltimore Hotel Baltimore
- Baltimore Hyatt Regency
- Hyatt Baltimore